Hello,
Please describe the situation in more detail with screenshots, provide temporary wp-admin access.
Regards
Hello,
Thanks for contacting us.
Do you use File generator (Dashboard > XStore)? Make sure that the Back to top button is included in the styles file.
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Please describe the situation in more detail with screenshots, provide temporary wp-admin access.
Regards
Hello Zucca,
Here you can donwload – https://prnt.sc/y4tgvw https://wordpress.org/plugins/cookie-notice/advanced/
Regards
Hello,
PERFECT FACE FOLYÉKONY HIGHLIGHTER product uses this type of attribute – https://prnt.sc/y9iz7q > https://prnt.sc/y9j0cm , you can change it https://prnt.sc/y9j2r4 > https://prnt.sc/y9j5wn > https://prnt.sc/y9j6vs https://prnt.sc/y9jb4f
I do not see any problem. Please follow screenshots and change settings depends on your needs.
Regards
Sorry, but your question is a bit unclear for me. Please describe it in more detail.
Regards
Hello,
We’ve found out that the problem is caused by iThemes Security Pro (captcha functionality). The captcha can’t be passed automatically, so it prevents registration and login via social that we have.
We’ve tried to disable it, but filters are unavailable. Here is an example of what we tried:
remove_action( ‘woocommerce_register_form’, array( ‘ITSEC_Recaptcha_Integration_WooCommerce’, ‘add_to_register_form’ ) );
remove_action( ‘woocommerce_after_checkout_registration_form’, array( ‘ITSEC_Recaptcha_Integration_WooCommerce’, ‘add_to_register_form’ ) );
remove_filter( ‘woocommerce_process_registration_errors’, array( ‘ITSEC_Recaptcha_Integration_WooCommerce’, ‘validate_register_form’ ) );
remove_filter( ‘woocommerce_registration_errors’, array( ‘ITSEC_Recaptcha_Integration_WooCommerce’, ‘validate_register_form’ ) );
You need to contact the support of the plugin and ask for help from their side.
Regards
Hello Ypvang01,
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Did you create the slider from scratch?
Right now I can’t see what can be the reason for the problem. Another support member who better knows the Revolutions slider aspect will back from vacation from Monday. Could you wait for this?
Regards
Hello,
Have you checked the documentation of the plugin?
Sorry, but your question is a bit unclear for me, describe it in more detail with screenshots. Please provide temporary wp-admin access, so I can take a closer look.
Regards
Hello,
Fixed. Clear cache and check now.
Regards
Hello,
Thanks for using our theme.
You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Regards
Why you activated it on all these sites – https://prnt.sc/y93mtd ?
Please read ThemeForest license policy. Your code was locked because is used on a few different projects at the same time, for example – https://prnt.sc/y94088 https://prnt.sc/y940y0 https://prnt.sc/y941mb
If you want to use our theme for a few projects you need to buy a few licenses https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
Regards
Hello,
Check via Dashboard if this page exists.
Settings > Permalinks > click on Save.
Regards
Hello,
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Provide your code via Private content area, we will check your activations.
Regards
Dear,
As was mentioned, I can clearly see all changes, so there is no problem with the theme. Check screenshots one more time.
Have you tried to check the site via an incognito browser? Could you temporarily disable CDN at all?
Regards
Hello,
At first sight, I do not see any problem with your site.
I was able to log in, but I can’t access Dashboard. Make sure that you set the administration role for the user and /wp-admin doesn’t any additional restrictions.
An error on your screenshot doesn’t tell me anything, could you translate it to English?
So, provide correct wp-admin access + temporary FTP access. Describe in more detail what exactly error do you have right now.
Regards
Hello,
Thank you for using our theme.
I do not see the problem – https://gyazo.com/985e131702c03e8d4820917ccd514856
Could you, please, record a video? Also, provide temporary wp-admin access.
Regards
This update is not obligatory, you can skip it. We plan to release a new theme version within the week, and the fix will be included there.
Regards
Hello,
The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site.
Select elements that are used on your site and click on Generate button > check frontend of the site, if the styling of some elements, for example, widgets in sidebar, will be broken, go back to the generator > – https://prnt.sc/y8z9sn Anyway, you will be able to delete the generated file at all – https://prnt.sc/y8zgg3 if something goes wrong.
Regards
Hello,
Olga Barlow is on vacation right now. Check the functions.php file by yourself, or ask this question one more time on Monday.
I hope for your understanding.
Regards
Hello,
Download etheme.min.js file from this page – https://dropmefiles.com/TXlWF and re-upload it into xstore\js folder via FTP. Clear cache before checking the result.
Regards
Hello,
I’ve checked in Chrome and Safari, and even without the scroll, there is no the mentioned problem – https://prnt.sc/y8x2rq https://prnt.sc/y8x4bi Try to clear the cache of your browser or check from another.
Also, there is a redirect from http://www.ab..ore.in to https://prnt.sc/y8x1eh
Regards
1) Please check if you have the same problem with Appearance > Customize when a default theme (storefront) is activated on your site?
2) Disable all 3rd party plugins and check then.
Let us know the results.
Regards
Hello,
Please provide more detail about the message, for example, when it is shown.
Provide URL of your site, we want to take a closer look at the situation.
Regards
Hello,
Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then you will edit the footer like pages.
Regards
Hello,
Provide temporary wp-admin and FTP access, we will check it more deeply.
Regards
You can activate the theme now.
Regards
Hello,
Could you please record a video for a better understanding?
Regards
1/ We added custom code to your child-theme/functions
http://prntscr.com/y8o0z4
It will disable select2 scripts for selects and will show default browser view without bugs -> https://gyazo.com/3f10c552bd4b17bba6ef5612e0cc45e0
2/ Fixed and will be included in next update
Regards
Free AI store scan · SalesMax
Paste your store address. SalesMax AI shows which upsell moments are missing. No signup.
Free AI speed test · FlashMax
Paste your site address. FlashMax runs Google Lighthouse for phone and desktop, checks Core Web Vitals and lists what to fix. No signup.
DeliveryCars & bikes
(live demo, opens in a new tab)
Organic milk farmFood & drinks
(live demo, opens in a new tab)
Agricultural StoreCars & bikes
(live demo, opens in a new tab)
Drinks StoreFood & drinks
(live demo, opens in a new tab)
Language CoursesBusiness
(live demo, opens in a new tab)
Minimal StoreFashion
(live demo, opens in a new tab)
KidsstoreToys & games
(live demo, opens in a new tab)
CarwashCars & bikes
(live demo, opens in a new tab)
EcoenergyElectronics
(live demo, opens in a new tab)
PosterBooks & art
(live demo, opens in a new tab)
Jewelry StoreJewellery
(live demo, opens in a new tab)
Spice StoreFood & drinks
(live demo, opens in a new tab)
Furniture Store 03Furniture
(live demo, opens in a new tab)
Home Decor 02 StoreFurniture
(live demo, opens in a new tab)
PerfumeBeauty
(live demo, opens in a new tab)
Organic StoreFood & drinks
(live demo, opens in a new tab)