Issue with Xstore - by kypros_wb - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: kypros_wb
    kypros_wb
    Participant
    February 4, 2021 at 10:49

    Hello,

    We have added the theme in a domain and it’s staging website also. We are using it to show demos to our clients before they proceed to buy the website.

    We finished the first one and now we wanted to test a new demo and used WP Reset to reset the database as suggested and when we try to register again it gives an error:
    “You have reached activation number limit.
    According to the ThemeForest license policy, you can use 1 license for 1 project only.
    Ping us along the way if you have any questions here. ”

    We have added the license in question to the private area. Can you check please?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2021 at 10:53

    Hello,

    Thanks for using our theme.
    You can activate the theme now.

    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: kypros_wb
    kypros_wb
    Participant
    February 4, 2021 at 10:58

    Yes we know thank you. That is why we used the reset database option so we can keep the same domain for dev. For production we will get a new license for each project as we did with the released one. Is there an option to deactivate license before each reset so we don’t block it each time?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2021 at 13:48

    https://prnt.sc/y9qowm – but in case do you a lot of activations, it will show the activation limit error, just contact us then.

    Regards

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