Page 1241 – 8theme.com

Forum Replies Created

Viewing 30 posts - 37,201 through 37,230 (of 68,231 total)

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Rose Tyler

Support staff

February 5, 2021 at 10:46

Hello,

1) Check now – https://prnt.sc/ydms37 Upload own images for categories – https://prnt.sc/ydmtvk
2) Please follow screenshots – https://prnt.sc/ydn041 > https://prnt.sc/ydn3tq > https://gyazo.com/8c9f2ff5c7f977b1456f120dc620bf31

Regards

#272521 Copied In reply to: "Categories" link doesn't works in Baby-Shop demo

Rose Tyler

Support staff

February 5, 2021 at 10:23

Hello,

Thanks for using our theme.
Try to disable 3rd party plugins and try to edit a page then.
If the problem is independent of additional plugins, provide temporary wp-admin access, so we can take a closer look.

Regards

#272518 Copied In reply to: WordPress elementor or not working

Rose Tyler

Support staff

February 5, 2021 at 10:19

You’re welcome!
Changes were done in xstore/js/ajax-filters.min.js

Regards

#272515 Copied In reply to: Filters dropdowns

Rose Tyler

Support staff

February 5, 2021 at 10:16

Hello,

Please edit settings of the element – https://prnt.sc/ydjjhh

Regards

#272514 Copied In reply to: all categories page show two per row – how change to four per row

Rose Tyler

Support staff

February 5, 2021 at 10:09

Hello,

Translate it for Core plugin. Loco translate > Plugin > XStore Core > New language > Choose a language + Choose a location – System

Regards

#272512 Copied In reply to: Change of language

Rose Tyler

Support staff

February 5, 2021 at 10:09

Please let us know what theme version did you use before the update. We will check if it worked before.

Regards

#272511 Copied In reply to: Single Shop Page major error after update the theme.

Rose Tyler

Support staff

February 5, 2021 at 10:00

Hello,

In this case, do not use the Generator.
If you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our support.
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ – https://prnt.sc/ydh6vk – optimize images, check what plugins are activated and disable not obligatory of them, every plugin slows down the site a bit.

Regards

#272509 Copied In reply to: Speed optimization

Rose Tyler

Support staff

February 5, 2021 at 09:50

Hello,

I’ve checked your site on a few mobile devices and do not see the problem with the “Back to top” button.
Please clear all cache and check then, for example, Cache of Chrome browser – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en&oco=1

Regards

#272507 Copied In reply to: Product with two attributes not beeing added to the cart

Rose Tyler

Support staff

February 5, 2021 at 09:42

Hello,

We are glad that you sorted it out.
Have a nice day!

Regards

#272505 Copied In reply to: THEME UPDATE ERROR

Rose Tyler

Support staff

February 5, 2021 at 09:42

We are glad that the problems were solved.
Have a nice day!

Regards

#272504 Copied In reply to: Could you tell me how to change the color of the arrow and its circle frame.

Rose Tyler

Support staff

February 5, 2021 at 09:40

Hello,

Thanks for contacting us.
Could you provide URL and temporary wp-admin access?

Regards

#272503 Copied In reply to: brand – sku

Rose Tyler

Support staff

February 5, 2021 at 09:38

Hello,

Do you have this problem with our theme only, or with a default theme (Storefront) too? Try to contact the support of WooCommerce plugin.

Regards

#272502 Copied In reply to: WOOCOMMERCE API IS NOT WORKING

Rose Tyler

Support staff

February 5, 2021 at 09:31

Rename slugs of all attributes using English words – https://prnt.sc/ydv7og https://prnt.sc/yduifm

Please provide temporary FTP access (FTP host, FTP username, FTP password, FTP port. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows), we will check the situation more deeply.

Regards

#272501 Copied In reply to: Не работает редактор темы (Theme Options)

Rose Tyler

Support staff

February 5, 2021 at 09:28

Hello,

You can activate the theme now.

Regards

#272500 Copied In reply to: Reset Activation again – please!

Rose Tyler

Support staff

February 5, 2021 at 09:22

Hello,

Thanks for using our theme.
Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > On
Clear cache before checking the result.

Regards

#272499 Copied In reply to: The cart in header does n to show actual price and qtty.

Rose Tyler

Support staff

February 5, 2021 at 09:03

About the Single product builder, when you on Shop page, just click on one of products and you will see the Single product page.

Regards

#272497 Copied In reply to: content single product page
Rose Tyler

Support staff

February 5, 2021 at 09:01
Hello,

1) Use the next code in Theme Options > Theme custom CSS:

.single-product .product_meta { display: none; }

2) YITH > Wishlist > Add to wishlist options > https://prnt.sc/ydafcl
https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards
#272496 Copied In reply to: content single product page
Rose Tyler

Support staff

February 5, 2021 at 08:44

Hello,

By default, there is no such possibility. Try to contact the support of WooCommerce to get some advice.
Also, you can submit a feature request here – https://www.8theme.com/taskboard/

Regards

#272494 Copied In reply to: QRCode Product Page

Rose Tyler

Support staff

February 5, 2021 at 08:42

Hello,

Thanks for using our theme.
Could you provide some screenshots or video of the problem?
You can use the Lightshot screenshot tool to take screenshots and share them.

Regards

#272493 Copied In reply to: Slide out cart not showing user level pricing

Rose Tyler

Support staff

February 5, 2021 at 08:33

I am not sure which from your settings causes the error, but I’ve created “home 7” slider and it works fine in Preview – https://prnt.sc/yd7n27 So show this Slider on your page and edit it depends on your needs, do forget to check frontend from time to time to find out what option causes the problem.

Regards

#272489 Copied In reply to: Slider Revolution not showing on site

Rose Tyler

Support staff

February 5, 2021 at 08:09

Hello,

Thanks for the reply.
1) Please describe the situation with pop up in more detail with screenshots.
You can use the Lightshot screenshot tool to take screenshots and share them.
2) What version of Edge browser do you use? Is it the latest one?

Regards

#272484 Copied In reply to: Age verify pop up
Rose Tyler

Support staff

February 5, 2021 at 08:03
Hello,

Use the next custom CSS code (Theem Options > Custom CSS):

.mobile-nav .mobile-nav-heading:last-of-type, .mobile-nav .links li.login-link { display: none; }

Regards
#272482 Copied In reply to: Hide some things
Rose Tyler

Support staff

February 5, 2021 at 07:56

Hello,

Sorry for the delay in answering.
Here you can see examples – https://prnt.sc/yd3c7l (in right top corner screen size of my window), https://prnt.sc/yd3i1e
Is this what you are looking for?

Regards

#272479 Copied In reply to: Expand web page on different screens

Rose Tyler

Support staff

February 5, 2021 at 07:40

Hello,

Thanks for using our theme. You can activate it now.

Regards

#272470 Copied In reply to: Reset Activation Please

Rose Tyler

Support staff

February 4, 2021 at 23:25

You’re welcome!

Regards

#272444 Copied In reply to: Theme Problems – Key Licence

Rose Tyler

Support staff

February 4, 2021 at 18:29

Hello,

Thanks for using our theme.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If 2 sites are different projects, you need to have 2 licenses (purchase codes).

Regards

#272417 Copied In reply to: How can I activate your theme with my another website?

Rose Tyler

Support staff

February 4, 2021 at 17:52

Hello,

At first sight, I do not see any problems on your site.
Please describe in more detail what exactly is wrong.

Regards

#272409 Copied In reply to: Problems with my store

Rose Tyler

Support staff

February 4, 2021 at 17:51

Could you please rate the theme here?
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Regards

#272408 Copied In reply to: I need some help with the xStore theme

Rose Tyler

Support staff

February 4, 2021 at 17:50

Hello,

Try to disable all the third-party plugins and check the logo then.
If this doesn’t help, provide temporary wp-admin access.

Regards

#272405 Copied In reply to: logo in header

Rose Tyler

Support staff

February 4, 2021 at 17:49

Hello,

You’re welcome!
By email we sent a file that should solve the problem. Have you checked it on your staging site?

Regards

#272403 Copied In reply to: Theme Update Error
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Viewing 37,230 results - 37,201 through 37,230 (of 68,231 total)

Viewing 30 posts - 37,201 through 37,230 (of 68,231 total)

← 1 2 3 … 1,240 1,241 1,242 … 2,273 2,274 2,275 →

Forum Replies Created

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