Email builder is not working (empty sections)
P.S.- how can I attach a screenshot?Site URL: hidden Theme version: 7.2.3 WooCommerce version: 5.6
Thanks for using our theme.
You can use Lightshot screenshot tool.
Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache, check how the builder works then. Let us know the result.
I tried to do what you said, but it did not help.
What should I do?
Haha, I fixed the issue… by changing the browser.
Note: Email builder does not work on Safari, only on Google Chrome
It works and I almost finished making a template, but at the end, one section shows differently comparing with my preview.
Private Content area
yes, you are right, sorry, I forgot to mention one point
preview is ok and when you entered your email it shows it correctly
but, when I am making a test order, I see it differently in my email
shortly: builder works fine, but while sending it is changing the template
Could you please record a video for a better understanding?
When I am making a template it shows everything correctly (as I want), but when I am making a test order on the website and I am receiving an email on my Gmail, it shows me differently once section (you can see it on the screenshots above)
Preview works fine, but real emails that have been sent on my emails are not good
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.