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  Giovanni

  Participant

  January 29, 2021 at 22:42

  First Problem: When i click on category filter, is not stay open, and is impossible toselect the second category, only mode to select it, is to keep always premed the left button of the mouse.
  see video on Private content area.
  Second Problem: When i go to checkout i see two time the total price see image below:
  

  Please, contact administrator
  for this information.

  #271159 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

  5 Answers

  

  Rose Tyler

  Support staff

  January 30, 2021 at 09:16

  Hello,

  Thanks for contacting us.
  Please provide URL, temporary wp-admin and FTP access, so we can check problems more deeply.

  Regards

  #271209 Copied
  

  Giovanni

  Participant

  January 30, 2021 at 22:17

  wp-admin and FTP access on private area:

  Please contact administrator
  for this information.

  #271346 Copied
  

  Rose Tyler

  Support staff

  February 1, 2021 at 11:03

  Hello,

  1) I do not see the problem with the total on your Checkout page. Please clear cache and check one more time. Provide more screenshots of the problem.
  2) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check then.

  Regards

  #271547 Copied
  

  Giovanni

  Participant

  February 3, 2021 at 15:54

  all two problem is exist and persist, see image and the video in private area..
  the double price is only when you confirm the buy.. insert italy for nation and set ( Pagamento alla consegna ) for test a sample payment with not apply any cost for test it.

  Please contact administrator
  for this information.

  #272097 Copied
  

  Rose Tyler

  Support staff

  February 4, 2021 at 08:40

  1/ We added custom code to your child-theme/functions
  http://prntscr.com/y8o0z4
  It will disable select2 scripts for selects and will show default browser view without bugs -> https://gyazo.com/3f10c552bd4b17bba6ef5612e0cc45e0
  2/ Fixed and will be included in next update

  Regards

  #272223 Copied