Hello,

Please provide correct wp-admin access – https://prnt.sc/yesdsv

Regards

Hello,

Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > 0n, clear cache and check then.
If this doesn’t help, check how it works when a parent theme is activated, to be sure that custom changes in your child theme don’t cause this problem.

Regards

Hello,

Here is our demo that uses Dokan plugin and WPBakery – https://xstore.8theme.com/demos/2/dokan/store/heritagefoods/
We do not aware of any compatibility issues.
Please describe in more detail what you want to do and why WPBakery should be disabled?
Also, provide temporary wp-admin access.

Regards

Hello,

Thanks for using our theme.
What is URL of login form? /wp-admin doesn’t work.
Do you use Loco translate? Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate the text.

Regards

Hello,

Use WP All Import/Export plugin to export products with brands. This plugin allows controlling what taxonomy to include to export file and what taxonomy to import after that.

Regards

Hello,

As we can see, the description of the product category is not shown on the second page even with a default theme activated > https://prnt.sc/ydql7m https://prnt.sc/ydqmvz. It means that the situation is independent of our theme.
Try to contact support of WooCommerce.
As a temporary solution, add the next code in Theme Options > Theme custom CSS:

.tax-product_cat .term-description {
    min-height: 150px;
}

> https://prnt.sc/yebagl
Or enable Infinite scroll (pagination will be disabled) – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

Hello,

Thanks for contacting us.
What PHP version do you use?
Was the demo content successfully installed? Then just disable the WCMp plugin now.
If you need to do the import, just unselect this plugin, like here – https://gyazo.com/9ac44cd8d663d9f6ae531cf9f73f5bc9

Regards

Hello Al,

It looks like a bug. Please provide temporary FTP access.

Regards

Hello,

1) Do you have the same issue when the Storefront theme is activated?
2) Try to disable all the third-party plugins and check pages then.

Regards

Feel free to ask if you have any other questions
Have a nice day!

Regards

Hello,

One of our technicians will be able to check it after the weekend. Please be patient. I will contact you.

Regards

Hello,

Clear cache and check adding to cart now.
I’ve disabled “Product Added Notification” in Theme Options > WooCommerce > Shop > Shop page Layout.

Regards

Hello,

Please provide URL of your site and temporary wp-admin access.

Regards

Hello,

There is no bug, you just need to scroll the page to the bottom – https://gyazo.com/5d3ac22571077d44ea5c32f5b4498b72

Regards

Hello,

There is no such possibility. Try to contact the support of WooCommerce to get some advices.

Regards