Rose Tyler

Hello,

You can create menu like here – http://prntscr.com/10wwsc7 (left or top image can be selected) . Create a static block (using WPBakery) that will be used into the menu, then go to Appearance > Menus > add page or custom link > select Mega menu type and your static block, upload image or icon – https://prnt.sc/10wwvdb or http://prntscr.com/10www1x – http://prntscr.com/10wwwgj
https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

Regards

Hello,

Thanks for the reply.
What browser do you use? I’ve checked a few products via Chrome on mobile and all works fine. Please clear cache of your mobile browser and check one more time then. Do you have this problem with a particular product or on all products randomly?
Check products on our demo from your mobile – https://xstore.8theme.com/product-category/all/

Regards

Hi,

1) Activate the Massive Addons plugin.
2) I am not sure what you are looking for, please describe the request in more detail.

Regards

Hello,

Could you describe the request in more detail? Provide URL of your site.

Regards

Hello,

Edit a page using Elementor > http://prntscr.com/10gz33f > http://prntscr.com/10gz3ct > http://prntscr.com/10gz3na > Image Lightbox > Off

Regards

Hello,

http://prntscr.com/10wvjti
1) Theme Options > Breadcrumbs > Special Breadcrumbs On Cart, Checkout, Order Page > Off, then mentioned settings will affect the breadcrumbs.
Or use custom CSS code, for example, add the next code in Theme Options > Theme custom CSS:

.cart-checkout-nav {
    background-color: #eec87b;
}
.cart-checkout-nav a {
    color: white;
}
.cart-checkout-nav a:before,
.cart-checkout-nav a:not(:last-child):after {
    border-color: white;
}

http://prntscr.com/10wvmnp
2) Theme Options > Header builder > Cart

Regards

Hello,

I’m sorry about those troubles and the delay in answering!
To be able to pass the problem to our developers I need to get FTP access.
Here are the IPs of the experts who will work on your issues: 176.98.69.38 and 176.98.69.180 Add them to the whitelist.
Meanwhile, I will ask our technicians if we can help via Cpanel. Due to the weekend, it may take some time, but your request already is market as a critical one for us.
Reply back with news about FTP access, and do not change previously provided credentials. Thanks in advance.

Regards

Hi Alessandro Bernardi,

Thanks for the request. There is no ready solution, right now. Please submit your request here – https://www.8theme.com/taskboard/

Regards

Hello,

Thanks for using XStore.
Sorry, but we do not have a ready solution for your request. Try to contact support of WooCommerce plugin.

This demo https://xstore.8theme.com/demos/2/home-decor/product-category/kitchen/ has static block on Category page – http://prntscr.com/10wuon7 – http://prntscr.com/10wup5u Position of this block can be changed via Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position

Regards

Hello,

Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Please provide URL of your site and temporary wp-admin access also. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Thanks for using our theme.
One of our technicians will check it after the weekend.
Please be patient.

Regards

Hello,

1) Check this topic – https://www.8theme.com/topic/turn-off-tooltips-text-on-single-product-page-images/
2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then. Let us know the result.

Regards

Hi,

Appearance > Widgets > Cart area

Regards

Hello,

1) Fixed.

Regards

I’ve activated “AJAX Add To Cart For Simple And Variable Products” in Theme Options. Clear cache and check now – https://gyazo.com/156f04d92f38f00b288760a98938b365

Regards