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  Krzysztof

  Participant

  March 26, 2021 at 18:48

  there is a strange issue with lightbox on mobile. when I click on image in gallery seems i have 2 layers of the lightbox … one with dark bkg (https://prnt.sc/10wcrn5) and second one looking like normal lightbox (https://prnt.sc/10wcrhh)
  On PC seems to be ok now.
  When lightbox is off in the theme settings i still do have this dark lightbox what is really strange 🙂
  Problem is that this requires closing image twice each time by clicking on X in top right corner.

  I did try to follow this sugestion https://www.8theme.com/topic/single-product-page-problems/#post-44243 but didn’t work for me.

  Please, contact administrator
  for this information.

  #281266 Copied Theme version: 7.2.6

  5 Answers

  

  Robert Hall

  Participant

  March 26, 2021 at 19:42

  Hello

  Thank you so much for contacting us!

  We have check your provided URL in different browser and we do not see any issue in light box. can you please send us a video screenshot where you are facing the issue.

  Robert Hall

  #281272 Copied
  

  Krzysztof

  Participant

  March 26, 2021 at 20:16

  that issue is on mobile only … in prv please see video link

  Please contact administrator
  for this information.

  #281275 Copied
  

  Rose Tyler

  Support staff

  March 27, 2021 at 09:08

  Hello,

  Edit a page using Elementor > http://prntscr.com/10gz33f > http://prntscr.com/10gz3ct > http://prntscr.com/10gz3na > Image Lightbox > Off

  Regards

  #281321 Copied
  

  Krzysztof

  Participant

  March 28, 2021 at 15:33

  problem solved 🙂 .. thank you

  #281513 Copied
  

  Rose Tyler

  Support staff

  March 28, 2021 at 16:03

  You’re welcome!

  Regards

  #281519 Copied