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User can't login or create acc after Google Login

This topic has 10 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

Glass Chan

Participant

March 11, 2021 at 04:21

After google login, it will redirect to the homepage and not logged in nor create an account.

Followed the tutorial video to config. Please help.

Please, contact administrator
for this information.

#278741 Copied Theme version: 7.2.5 WooCommerce version: 5.6.2

9 Answers

Olga Barlow

Support staff

March 11, 2021 at 16:50

Hello,

Add this email 8themes@gmail.com to the developers’ list of your Google account and also provide us with FTP access to your site. We’ll check the issue in more detail.

Regards

#278849 Copied

Glass Chan

Participant

March 12, 2021 at 04:02

can I know where to add the email to the developers’ list??

#278962 Copied

Rose Tyler

Support staff

March 12, 2021 at 10:52

1) Check docs of Google account, for example – https://support.google.com/googleplay/android-developer/answer/9844686?hl=en
2) We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#279004 Copied

Glass Chan

Participant

March 18, 2021 at 10:06

1) added 8themes@gmail.com to google cloud
2) added admin user to the domdomhk.com/wp-admin, don’t have FTP ac but installed WP File Manager to access the files inside. Please check the private content area for username and password.

Please contact administrator
for this information.

#279939 Copied

Olga Barlow

Support staff

March 18, 2021 at 13:34

Hello,

Please, contact your hosting provider to get FTP or SFTP access. Because if any fatal error appears while we edit file your site will be down and we can’t change anything without FTP.

Regards

#279987 Copied

Glass Chan

Participant

March 25, 2021 at 09:58

okok
here is the FTP access

Thanks!

Please contact administrator
for this information.

#280908 Copied

Rose Tyler

Support staff

March 26, 2021 at 17:14

Hello,

The problem is caused by Advanced noCaptcha & invisible Captcha and Rank Math SEO plugins. We’ve disabled these plugins and the Google loginization works fine on your site.

Regards

#281249 Copied

Glass Chan

Participant

March 26, 2021 at 17:18

thanks a lot for the testing…I can ignore the captcha plugin, but is there any way to get the rank math SEO working?? as I like this plugin very much!

Thanks again for helping out.

#281253 Copied

Rose Tyler

Support staff

March 27, 2021 at 08:54

Hello,

Contact support of that plugin and ask about assistance.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.

Regards

#281316 Copied
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The issue related to '‘User can't login or create acc after Google Login’' has been successfully resolved, and the topic is now closed for further responses

User can't login or create acc after Google Login

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