Hi We designed an email with email builder.
But we don’t know why the email template layout disappear.
How we can restore it or rebuild from the initial woocommerce one.
Let us knowTheme version: 7.2.6 WooCommerce version: 5.1
Thank you so much for contacting us!
Can you please send us your website WordPress login detail so that we will check your email template issue.
This the temporary access.
Let us know
Please check credentials – http://prntscr.com/10vy2qa
Do you have any errors in browser console? Other emails are displayed correctly? What you did when the content disappeared, maybe you installed an additional plugin?
THanks for your reply, Try Again it is supposed to work.
Other emails are displayed correctly?
Yes it is.
What you did when the content disappeared, maybe you installed an additional plugin?
I don’t know exactly it is my colleague that designed them. But it was working.
regarding the plugin installed. All installation was done before any customization.
Let me know.
Here is what I can see – https://prnt.sc/10wux8c Please check how it is displayed for you.
Provide temporary FTP access, so we can take a closer look.
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