Rose Tyler

Great. We did nothing. The fix was included into theme.min.js file that you re-uploaded. It also will be fixed in the next theme update.

Regards

Hello,

Fixed. Check now.

Regards

Hello,

We can’t log in to your site. please check wp-admin access.
Is Single product builder activated in Theme Options > WooCommerce? Deactivate it and check product page then.

Regards

Hello,

I’ve checked your site, quick view works fine – https://prnt.sc/10x51sn
It looks like some kind of cache on your side. Try to check from another browser.

Regards

Hi,

Our developers are working on speed improvement, it will be included in one of next updates at the end of this spring.
If you completely unsatisfied with theme speed we are ready to give you refund – http://themeforest.net/refund_requests/new

Regards

Hello,

1) Here is what I cna see on your Home page – https://prnt.sc/10x4fx2 Is it solved?
2) Enable Header overlap via Theme Options and set transparent bacground. If you want to have such effect on Home page only, use Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

.cart-checkout-nav .active:before {
    background-color: red;
    border-color: red;
}

Regards

Hello,

Thanks for using our theme.
It is recommended to run import on fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

Regards

Hello,

Thanks for using our theme and for contacting us.
1) Provide temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
2) Download etheme.min.js from this page https://dropmefiles.com/YxjCd and reupload it into wp-content/themes/xstore/js folder via FTP.
3) Provide URL, please.
4) We need temporary wp-admin access.

Regards

Hello,

I’ve added translation for XStore Core plugin. Clear cache and check now.

Regards

Hello,

Try to add the next code in Custom CSS for page:

form.post-password-form {
    margin: 0 125px;
}

Regards

Hello,

Thanks for using our theme and for contacting us.
There is no ready solution, unfortunately.
Submit your request here – https://www.8theme.com/taskboard/ , so our developers can see it.

Regards

Hello,

1) About the redirect to the Home page from – http://www.bazz.digita.org/negozi-partner/
I’ve asked to check how it works with the default theme to find out if this situation is caused by our theme, or there is something server-side or 3rd party plugins caused this unexpected behavior.
As I can see, there is no redirect anymore – https://gyazo.com/ec5538149d5bc9bc80822c146b49e371 Have you sorted out?
2) Mentioned filters can’t be imported together with the demo content.
Vendor list filter http://prntscr.com/10wz4gg comes from WC Marketplace, in your case, other filters of the Dokan plugin are available. Go to Appearance > Widgets, add widgets into Shop sidebar area. More information you can find in the documentation of the Dokan plugin.

Regards

Hello,

Fixed. Clear cache and check now.
1) Fix for the problem on your Home page will be included in the next update also.
2) To fix this error https://prnt.sc/10wx7ia on single product page – https://prnt.sc/10wx7su (Theme Options > Speed optimization). There is a 3rd party plugin that gives an error when this option is disabled.

Regards

Hello,

Theme Options > Header builder > change width on Logo element (into the header content area) – https://gyazo.com/3c0172df4580c575ffeb31231d938426 , then manage Logo Width (Px) in settings of this element.

Regards