Hello,

When W3 Total Cache plugin is disabled the sticky header is displayed correctly. Try to play with settings of the plugin to find our what option causes the problem, cor contact support of the plugin to get assistance.
Also, you can change Sticky Type to Smart in Theme Options – https://prnt.sc/10y2059 It seems to work fine even with the current settings of the cache plugin.

Regards

Hello,

You provided FTP access, but I’ve asked about access to the Dashboard. However, check how it works when a default theme is activated on your site. It looks like something that independent of XStore. If 404 is shown when you open the dashboard, even with another theme activated, contact your hosting provider and ask about assistance. We can’t help in questions that are unrelated to our theme.

Regards

Hello,

Do you want to create a multilingual site? What plugin do you use WPML, Polylang, or another one? Please provide URl and temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

I can see Slider on your Home page – https://prnt.sc/10xxy4v Is it solved? If not, provide some screenshots for a better understanding of the problem.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Regards

Hi,

Watch this video – https://youtu.be/7QluEYxznKs In your case, enable Elementor for static blocks – http://prntscr.com/10xxpnh , go to Appearance > Menus > click here – http://prntscr.com/10xxq5d and you will find what static block – http://prntscr.com/10xxqnz , go to Static blocks > edit the block using elementor > http://prntscr.com/10xxr4w

Regards

Hello,

Thanks for contacting us.
To get this demo on your site – https://xstore.8theme.com/demos/2/dokan/ Import the Organic 01 demo http://prntscr.com/v2bu2b and then install the Dokan plugin from the XStore > Plugin Installer. Set up the Dokan plugin settings according to plugin documentation.
Here is video about theme installation – https://youtu.be/4n1re0jKorc

Regards

WooCommerce > Status shows the same 0 , so check this topic http://prntscr.com/10xwyl7
https://www.8theme.com/topic/server-req-are-coming-up-as-incorrect-despite-correct-values/#post-266679 Your hosting provider should be able to assist you with this.

Regards

Hello,

Unfortunately, it is not possible due to email functionality (not supports such things).

Regards

Hello,

Check the documentation of the vendor plugin. If you mean WCFM – WooCommerce Multivendor Marketplace plugin – https://wclovers.com/knowledgebase/wcfm-marketplace-vendor-registration/ , read more https://wclovers.com/knowledgebase_category/wcfm-marketplace/ Check forum on the plugin – http://prntscr.com/10xvhqo https://wordpress.org/support/plugin/wc-multivendor-marketplace/

Regards

Hello,

Could you provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Thanks for the reply.
Theme Options > Footer > Stylin > Footer Text Color Scheme > Light. Clear cache and check now.
Also, contact your hosting provider and ask to increase “PHP time limit” – http://prntscr.com/10xt8eh to 90 or 120

Regards

Hello,

Try to use the next custom CSS code:

.back-top {
    background-color: #f22f5d !important;
}
.back-top span:before {
    color:  white !important;
}

Regards

Hi,

Copy
xstore/woocommerce/cart/cart-empty.php to xstore-child/woocommerce/cart/cart-empty.php,
xstore/woocommerce/cart/cart.php to xstore-child/woocommerce/cart/cart.php,
xstore/woocommerce/loop/no-products-found.php to xstore-child/woocommerce/loop/no-products-found.php and replace Return To Shop with link you need https://developer.wordpress.org/reference/functions/home_url/ .

Regards

Hello,

Thanks for using our theme.
Please try the solution from this topic – https://www.8theme.com/topic/xstore-theme-not-compatible-with-polylang/

Regards

It looks like some kind of cache on your side, because we do not see the problem now, here is video – https://dropmefiles.com/ZwSNa

Regards