Rose Tyler

Hello,

My suggestion was for products that were imported with the demo content, because such products were created using Elementor and can be edited in such a way only.
If you create your own products, using Elementor for them is not obligatory.

Regards

Hello,

Thanks for using our theme.
1) Enable Elementor for static blocks https://gyazo.com/df82a85719ad793c2a6a7319d5f4435f , then edit the Footer static block using Elementor.
2) Yes, because Multiple headers are used. Go to Theme Options > Header builder > Multiple headers > edit the header for the Front page. Watch this video – https://youtu.be/BpeXfzNwkOc
3) All options work on our test site. For example – https://gyazo.com/efab8ba291647bcdf9d745d6a8f86c89
Please provide temporary wp-admin access, so we can take a closer look.
4) Theme Options > WooCommerce > Shop elements > Sale & Out of Stock > Show Sale Percentage > On and Show Sale Percentage For Variable Products > On

Regards

Hello,

You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If you want to use our theme for a few projects you need to buy a few licenses.

Regards

Hello,

There is no such element for Elementor, you can use Brands Carousel element only.
Submit a request here – https://www.8theme.com/taskboard/

Also, why is the site.com/brand page not working?

– provide URL and temporary wp-admin access via the Private Content area.

Regards

Hello,

What version of Woocommerce infinite scroll plugin do you use? Try to update the plugin – https://www.8theme.com/downloads/

Regards

Hello,

A lot of our customers use XStore and did not face the error.
Contact your hosting provider. Looks that problem is related to your server settings and server goes down. Also, check the server error logs, probably you have some errors that could help to find out the reason.
If you use Massive Addons server is using mod_security or FastCGI handler for PHP then you need to contact your hosting provider and ask to increase the maximum body length value.

Regards

Hello,

Check our demos – https://xstore.8theme.com/ Pages that were created using WPBakery can be imported in a next way – https://youtu.be/wkIKN2IyEZI

Regards

Hello,

Thanks for the reply.
I’ve enabled Elementor for static blocks. Check the footer now.

Regards

Hello,

Thanks for the reply.
Add the next code in Theme Options > Theme custom CSS:

.et_b_header-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container > ul > li:not(:last-child) {
    border-right: none;
}

Regards

Hello,

1. Disable our Email Builder.
2. We did not test this plugin with our theme officially, so we can’t give you a solid response.

Regards

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
1) Do you have the mentioned issue with the Storefront theme? Please, check if you have this error when the Storefront theme is activated.
2) Zoom effect shows the real size of images. You need to upload the image with bigger dimensions.

Regards

Hello,

Thanks for using our theme.
Contact us by email via form on this page – https://themeforest.net/user/8theme with your codes and you will get lists of activations.
Try to activate the theme on Working Place now.

Regards

Hello,

Theme Options > Typography

Regards

Thanks for the reply.
What is URL? Make sure that credentials are correct.

Regards