Rose Tyler

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
If the problem is independent of plugins, check if Appearance > Customize available with the default theme activated (Storefront).

Regards

Thanks for the reply.
I’ve passed this topic to our technicians. Please do not change access.
You will get an answer after the weekend.

Regards

Hello,

Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

Regards

Hello,

Thanks for using our theme.
What username should we use to log in to the Dashboard?
1-4/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

Regards

Hello,

This section was created using the Slider Revolution plugin. Go to edit your page > add slider element > select “home_handmade2”.

If your pages are created using WPBakery, you can disable the Elementor plugin at all.

Regards

Hi,

There is no such option, but you can use custom CSS code.
For example, add the next code in Theme Options > Theme custom CSS:

.single-product .single_add_to_cart_button:before {
    content: "\e90c";
}

Select icon from here – https://xstore.8theme.com/xstore-icons/

Regards

Hello,

Please read this article – https://docs.woocommerce.com/document/managing-products/

Regards

Hello,

https://gyazo.com/2613e876e8edcbf96e3346a7e849aec5 – go to XStore > Plugins Installer > Install and activate the Wishlist plugin
YITH > Wishlist > Add to wishlist options > https://gyazo.com/8272a88cd9fdc7b5e15a3984e0217baf https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

Hello,

Do you use WPBakery? In this case, you can copy and move the content (only) of columns between rows.

Regards

Hello,

1/ As we can see, this content was added by jetpack, so contact authors of the plugin to get assistance or add the next code in Theme Options > Theme custom CSS:

.jp-relatedposts {
    display: none !important;
}

2/ Have you tried to contact support of WPML? Provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Custom CSS code can be used. Provide URL and we will give you the code.

Regards

Hello,

Clear cache and check now. I’ve disabled empty columns on mobile – https://gyazo.com/ade7a99742f3be77ffa0a4e747d75077

Regards

Hello,

Make sure that default WooCommerce pages (Shop, My account, Cart, Checkout) were installed – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

Hello,

Thanks for using our theme.
Could you provide temporary wp-admin access?

Regards

Hello,

1/ Clear cache and check one more time. What browser do you use?
2/

.single-product .swipers-couple-wrapper .swiper-wrapper img {
    background-color: transparent;
}

Regards