Global line height - by Daniel0002 - on WordPress WooCommerce support

This topic has 28 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Daniel0002
    Daniel0002
    Participant
    June 25, 2021 at 17:47

    Hi Olga,

    is it possible to increase the line height globally?

    Best regards
    Daniel

    27 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 06:37

    Hello,

    Theme Options > Typography

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    June 26, 2021 at 07:13

    Hi Rose,

    ok thank you I have set that but it doesn’t work on the product page. How can we solve this problem ?

    Best regards
    Daniel

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 08:45

    Hi,

    Provide a screenshot, please.
    Also, provide URL and temporary wp-admin access.
    You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    June 28, 2021 at 21:13

    Hi Rose,

    I can give you the access details, where should I send them? to which email address?

    Best regards
    Daniel

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2021 at 11:35

    Hello,

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 1, 2021 at 21:57

    Hi,

    I’ll send you a link with which you can log in without a password. Maybe you can please look directly to the thank you page because all the order information is missing.

    Best regards
    Daniel

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2021 at 07:33

    Hello,

    As I can see, you are using Elementor, so set the Line-height in global settings of Elementor also – https://elementor.com/help/global-fonts/
    About thank you page, check how it works when a default theme is activated. Provide us with screenshots and URL, for example – https://xstore.8theme.com/elementor/checkout/order-received/6511/?key=wc_order_nk5BDEuZ8g8A3

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 5, 2021 at 15:53

    Hi Rose,

    I’m interested in the product page, and it’s not made with Elementor. Unfortunately I can still create them with Elementor with the Xstore plugin because I use the booking plugin from Yith. The thank you page has a standard template and unfortunately many order details are missing, so you can book a product to see that (it’s more of a demo shop).

    best regards
    Daniel Wilczkowiak

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 5, 2021 at 16:23

    Hello,

    I checked your single product and line-height from theme options works there https://prnt.sc/18rsc61
    Could you, please, provide us with the screenshot of the element that has the wrong line height?

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 8, 2021 at 10:57

    Hi Olga,

    it’s about the product title on the product page, send you a screenshot. There is also a problem with the thank you page, see screenshot.
    https://prntscr.com/19gdoy4
    https://prntscr.com/19gdqy6

    Best regards
    Daniel Wilczkowiak

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 8, 2021 at 14:52

    Hello,

    If you want to change the title line-height add the below code to custom CSS

    body {
        --h1-line-height: 1.3;
    }

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 9, 2021 at 15:02

    Hi Olga,

    thank you, it worked fine. How do we solve the thank you page problem? a lot of order information is missing.

    Best regards
    Daniel Wilczkowiak

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 9, 2021 at 17:44

    Hello,

    You are welcome.
    Could you, please, provide us with link to that page and WP Dashboard access?

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 11, 2021 at 19:23

    Hi Olga,

    clearly of course send you the link. It’s the thank you page so you should shop to see it. Isn’t a problem either, it’s a demo shop

    Best regards
    Daniel

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 12, 2021 at 16:02

    Hello,

    I checked the thank you page with the default Storefront page https://prnt.sc/1ajqysp and I see the same information. So, probably some third-party plugin removed additional information that thank you page includes as a rule (order details).

    Or you meant the header?

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 12, 2021 at 22:20

    Hi Olga,

    yes that’s exactly where all the order information is missing.
    I don’t mean the header, it’s disabled on purpose. Unfortunately, I can’t find out where the problem is on my own, but it worked well beforehand.

    Best regards
    Daniel

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 13, 2021 at 13:50

    Hello,

    Try to disable third-party plugins that do not come bundled with our theme one by one and check which one causes the issue. We could do nothing from the theme side if it does not work even with the default Storefront theme.

    Regards

    Avatar: Daniel0002
    Daniel0002
    Participant
    July 14, 2021 at 19:14

    Hi Olga,

    it was actually due to the jetwoobuilder from crocoblock. actually I did the checkout page with the plugin, but the thank you page is also changed.
    Have another question, can you make the Yith booking plugin compatible with the product builder?

    Best regards
    Daniel

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2021 at 12:59

    Hello,

    Not sure about this. We need WP Dashboard and FTP access to your site and a detailed description of what exactly does not work.

    Regards

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