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Varitaion price stopped showing - by finleydesign

This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

finleydesign

Participant

June 25, 2021 at 17:11

All of a sudden the variation price is no longer showing

Admin access in private, have updated all plugins, also tried deactivating other plugins

Please, contact administrator
for this information.

#292134 Copied Theme version: 7.2.11

8 Answers

finleydesign

Participant

June 25, 2021 at 17:42

On further testing the price doesn’t show if there is no difference in price, so it all options are the same price, the price doesn’t show at all

#292139 Copied

Rose Tyler

Support staff

June 26, 2021 at 08:17

Hello,

Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.

Regards

#292170 Copied

finleydesign

Participant

June 28, 2021 at 13:44

Yeh it works fine on storefront, price displays ok, as soon as we put it back, the price disappears

For reference we are talking about the main price, when there is a variation the main price disappears

#292341 Copied

Rose Tyler

Support staff

June 28, 2021 at 14:36

Hello,

Provide temporary FTP access, we will check it more deeply.

Regards

#292347 Copied

finleydesign

Participant

June 28, 2021 at 19:22

In private

Please contact administrator
for this information.

#292377 Copied

Rose Tyler

Support staff

June 29, 2021 at 12:52

We can’t connect – https://gyazo.com/ab03349e0362b577a678e6738684f572 Please check.

Regards

#292450 Copied

finleydesign

Participant

June 29, 2021 at 13:14

It will lock after a day, i’ve unlocked it again

#292454 Copied

Rose Tyler

Support staff

June 29, 2021 at 14:38

Hello,

The issue is caused by code in your child theme. Please note that we are not responsible for your custom changed in the child theme files.
https://prnt.sc/17gtzj6 -> https://prnt.sc/17gtt33 functions that cause the issue

Regards

#292468 Copied
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