Breadcrumbs on Dokan store page – does not display shop name.

This topic has 13 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: timberwoods
    timberwoods
    Participant
    June 22, 2021 at 10:04

    Hello,

    I am using the dokan plugin with your xstore theme. I have noticed on the dokan store page the breadcrumbs are not correct.

    I would expect them to display “Home / Shop / Name of the dokan store”. Instead they are displaying simply “Home / Shop / Shop” and it does not include the store name at all.

    I am testing using niche demo 2 and some dummy content.

    Thanks for your help.

    Tom

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 22, 2021 at 17:22

    Hello,

    What do you have in the breadcrumbs if the default Storefront theme is enabled? Could you, please, provide us with WP Dashboard access to your site?

    Regards

    Avatar: timberwoods
    timberwoods
    Participant
    June 23, 2021 at 13:48

    Details attached

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 23, 2021 at 15:08

    Hello,

    Provide us also with FTP access. We need to check the issue in more detail.

    Regards

    Avatar: timberwoods
    timberwoods
    Participant
    June 25, 2021 at 12:40

    FTP details attached.

    I have made no modifications to xstore/dokan/wp files. This is a clean wp install with a xstore demo import and then dokan plugin installed/activated.

    Thanks for your help.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 07:17

    Hello,

    You provided access to empty FTP directory – https://gyazo.com/a808da9d43ec24660c0eaffd0015d5bb We need access to the directory with your WP installation.
    Please note that our technician team is not available during the weekend.

    Regards

    Avatar: timberwoods
    timberwoods
    Participant
    June 26, 2021 at 17:28

    Apologies. I have now corrected the ftp directory for the user account provided.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2021 at 09:18

    Thanks for the reply.
    I’ve passed this topic to our technicians. Please do not change access.
    You will get an answer after the weekend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2021 at 10:54

    Hello,

    Please clear cache and check now.
    Let us know.

    Regards

    Avatar: timberwoods
    timberwoods
    Participant
    June 29, 2021 at 14:50

    Hi Rose,

    Thank you to you and your team for your efforts. I can see there has been some changes to the breadcrumbs.

    At the moment it is showing the shop username and not the actual vendor shop name in Dokan.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2021 at 07:18

    Hello,

    It is correct, because it shows the same even with the default theme activated – https://gyazo.com/efd8217889be4ddc099abcc38ac0ebc4 , so this is independent of our theme, and can’t be changed from our side.

    Regards

    Avatar: timberwoods
    timberwoods
    Participant
    June 30, 2021 at 21:03

    Hi Rose,

    I am not sure why I would want to print one of my vendors username in their breadcrumbs to the store. If anything this is a potential security issue.

    If I refer to your demos below – where the vendor store name can clearly be seen in the breadcrumbs.

    https://xstore.8theme.com/elementor/demos/niche-market03/vendor/best-market-01/

    and

    https://xstore.8theme.com/demos/2/niche-market02/vendor/bestmarket/

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 10:55

    Hello,

    You see the username of the vendor in the breadcrumbs on our demo https://prnt.sc/17to4hj
    Contact plugin author about this because it’s not related to our theme but to plugin.

    Regards

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