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Single product page – product description problem

This topic has 4 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Andrea

Participant

June 25, 2021 at 13:20

I have a big problem with xtore theme and WooCommerce.
In the front end of the single product page, the Description tab always displays a Latin text that has nothing to do with what I enter in the back end tab.
I just can’t get the text I enter to display from the control panel (where, instead, it updates and displays well).
Example page: https://www.primiziadoriente.com/prodotto/balsamo-labbra-cacao-himalaya/

Please, contact administrator
for this information.

#292095 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1

3 Answers

Rose Tyler

Support staff

June 25, 2021 at 13:59

Hello,

Thanks for using our theme.
We can’t login – https://gyazo.com/d52ada175eb5f2afe9fb68dc72825d74
You need to enable Elemetore for Products – https://gyazo.com/edbb07d49cdc401f8d7f6b787eae7991 , then you will be able to edit the mentioned content using Elementor.

Regards

#292105 Copied

Andrea

Participant

June 25, 2021 at 17:00

Thank you for reply.
So, I must insert the products in traditional WooComerce mode and then I must re-edit it with Elementor to insert the description?
I have more than 1000 products to add …. This job will take a long time, much longer than normal …

#292133 Copied

Rose Tyler

Support staff

June 26, 2021 at 12:20

Hello,

My suggestion was for products that were imported with the demo content, because such products were created using Elementor and can be edited in such a way only.
If you create your own products, using Elementor for them is not obligatory.

Regards

#292193 Copied
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