Hello,
Custom CSS code can be used. Provide URL and we will give you the code.
Regards
Hello,
Custom CSS code can be used. Provide URL and we will give you the code.
Regards
Hello,
Clear cache and check now.
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Hello,
Clear cache and check now. I’ve disabled empty columns on mobile – https://gyazo.com/ade7a99742f3be77ffa0a4e747d75077
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Hello,
Please delete right: auto; from the code – https://gyazo.com/3e99a59b55312d2276ad9f7240ae12c0
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Hello,
Make sure that default WooCommerce pages (Shop, My account, Cart, Checkout) were installed – https://docs.woocommerce.com/document/woocommerce-pages/
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Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.swiper-slide {
cursor: pointer;
}
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Hello,
Thanks for using our theme.
Could you provide temporary wp-admin access?
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Hello,
If the problem is independent of the theme, contact the support of WooCommerce. Because we provide support for issues related strictly to our theme.
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Hello,
1/ Clear cache and check one more time. What browser do you use?
2/
.single-product .swipers-couple-wrapper .swiper-wrapper img {
background-color: transparent;
}
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Hello,
My suggestion was for products that were imported with the demo content, because such products were created using Elementor and can be edited in such a way only.
If you create your own products, using Elementor for them is not obligatory.
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Hello,
There is no such option, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/
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Hello,
Thanks for using our theme.
1) Enable Elementor for static blocks https://gyazo.com/df82a85719ad793c2a6a7319d5f4435f , then edit the Footer static block using Elementor.
2) Yes, because Multiple headers are used. Go to Theme Options > Header builder > Multiple headers > edit the header for the Front page. Watch this video – https://youtu.be/BpeXfzNwkOc
3) All options work on our test site. For example – https://gyazo.com/efab8ba291647bcdf9d745d6a8f86c89
Please provide temporary wp-admin access, so we can take a closer look.
4) Theme Options > WooCommerce > Shop elements > Sale & Out of Stock > Show Sale Percentage > On and Show Sale Percentage For Variable Products > On
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What about the server error log?
Provide URL, temporary wp-admin, and FTP access also.
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Hello,
You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If you want to use our theme for a few projects you need to buy a few licenses.
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Hello,
Theme Options > WooCommerce > Shop > Catalog Mode > Just Catalog > Off
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Hello,
There is no such element for Elementor, you can use Brands Carousel element only.
Submit a request here – https://www.8theme.com/taskboard/
Also, why is the site.com/brand page not working?
– provide URL and temporary wp-admin access via the Private Content area.
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Hello,
Thanks! Have a nice weekend too!
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Hello,
What version of Woocommerce infinite scroll plugin do you use? Try to update the plugin – https://www.8theme.com/downloads/
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Hi,
Provide a screenshot, please.
Also, provide URL and temporary wp-admin access.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
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Hello,
A lot of our customers use XStore and did not face the error.
Contact your hosting provider. Looks that problem is related to your server settings and server goes down. Also, check the server error logs, probably you have some errors that could help to find out the reason.
If you use Massive Addons server is using mod_security or FastCGI handler for PHP then you need to contact your hosting provider and ask to increase the maximum body length value.
Regards
Hello,
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
2) Do you have any errors in the browser console? Contact your hosting provider and ask error log.
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Hello,
Check our demos – https://xstore.8theme.com/ Pages that were created using WPBakery can be imported in a next way – https://youtu.be/wkIKN2IyEZI
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Hello,
Do you have the mentioned issue with the Storefront theme? Please, check how it works when the Storefront theme is activated.
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Hello,
Thanks for the reply.
I’ve enabled Elementor for static blocks. Check the footer now.
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Hello,
We are glad that you sorted it out. Have a nice day!
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Hello,
Thanks for the reply.
Add the next code in Theme Options > Theme custom CSS:
.et_b_header-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container > ul > li:not(:last-child) {
border-right: none;
}
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Hello,
There is no such option, right now. You can submit a request here – https://www.8theme.com/taskboard/
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Hello,
1. Disable our Email Builder.
2. We did not test this plugin with our theme officially, so we can’t give you a solid response.
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Hello,
Theme Options > Header builder > Account > Content Type > None, or disable by ading the next code in Theme Options > Theme custom CSS:
.et_b_header-account .et_b-tabs .et-tab:last-child {
display: none;
}
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Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards