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Add to cart not showing even tho its turned ON from settings.

This topic has 15 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

Mike

Participant

June 26, 2021 at 09:49

As the title says,

We spoke with our web developer to implement payment gateway and shopping available on our website, he said we should contact you since they have done everything and the add to cart/ log in is not showing.

What can we do?

Thank you!

#292180 Copied Theme version: 7.2.11

14 Answers

Rose Tyler

Support staff

June 26, 2021 at 09:56

Hello,

Theme Options > WooCommerce > Shop > Catalog Mode > Just Catalog > Off

Regards

#292181 Copied

Mike

Participant

June 26, 2021 at 11:56

Hello,

Thank you, I am able to see “add to cart” and “Buy now” but when I click on them it takes me back to main menu, is that a problem from me or the developer?

Kind Regards

#292191 Copied

Rose Tyler

Support staff

June 26, 2021 at 13:14

Hello,

Make sure that default WooCommerce pages (Shop, My account, Cart, Checkout) were installed – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

#292199 Copied

Mike

Participant

June 30, 2021 at 16:07

Hello,

I have checked from my cpanel and these were missing;

Cart – Contains [woocommerce_cart] shortcode and shows the cart contents
Checkout – Contains [woocommerce_checkout] shortcode and shows information such as shipping and payment options
My Account – Contains [woocommerce_my_account] shortcode and shows each customer information related to their account, orders, etc.

Im not able to reinstall those pages, what can I do?

#292620 Copied

Rose Tyler

Support staff

June 30, 2021 at 16:09

Hello,

Go to WooCommerce > Status > Tools > Create default WooCommerce pages click on Create pages

Regards

#292622 Copied

Mike

Participant

June 30, 2021 at 17:49

Hello,

Thank you! I am able to see them now,

#292630 Copied

Olga Barlow

Support staff

July 1, 2021 at 09:30

Hello,

You are welcome.

Regards

#292662 Copied

Mike

Participant

July 3, 2021 at 09:25

Hello,

I have one last question;

How can I let the customer purchase a product without having to create an account?
They can fill out their information on checkout and not have to create and log in an account first.

Thank you

#292927 Copied

Rose Tyler

Support staff

July 3, 2021 at 09:36

Hello,

WooCommerce > Settings > Accounts & Privacy > Allow customers to place orders without an account

Regards

#292929 Copied

Mike

Participant

July 3, 2021 at 09:57

Hello,

Thank you, for credit card payments with woocommerce, what would you recommend I use?
I saw woocommerce stripe as a recommendation, what would you recommend?

#292932 Copied

Mike

Participant

July 3, 2021 at 10:13

Also the new changes that I have applied are not appearing when I check the website on a different browser or mobile, why is that?

#292935 Copied

Rose Tyler

Support staff

July 3, 2021 at 12:14

Hello,

1/ We did not test such plugins officially with our theme, so can’t give you a solid recommendation.
2/ You need to clear cache of browser on your device, for example – https://support.google.com/accounts/answer/32050

Regards

#292951 Copied

Mike

Participant

July 3, 2021 at 12:18

Hello,

1) Is there any plugin you are familiar with for these kind of operations?

2) I have cleared it, it also happens on new browser on a different internet ip.

Regards

#292952 Copied

Rose Tyler

Support staff

July 3, 2021 at 15:34

Hello,

1/ You can try to use the Stripe plugin
2/ Please specify what exactly changes can’t be seen?

Regards

#292966 Copied
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