Add to cart not showing even tho its turned ON from settings.

This topic has 15 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Mike
    Mike
    Participant
    June 26, 2021 at 09:49

    As the title says,

    We spoke with our web developer to implement payment gateway and shopping available on our website, he said we should contact you since they have done everything and the add to cart/ log in is not showing.

    What can we do?

    Thank you!

    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 09:56

    Hello,

    Theme Options > WooCommerce > Shop > Catalog Mode > Just Catalog > Off

    Regards

    Avatar: Mike
    Mike
    Participant
    June 26, 2021 at 11:56

    Hello,

    Thank you, I am able to see “add to cart” and “Buy now” but when I click on them it takes me back to main menu, is that a problem from me or the developer?

    Kind Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 13:14

    Hello,

    Make sure that default WooCommerce pages (Shop, My account, Cart, Checkout) were installed – https://docs.woocommerce.com/document/woocommerce-pages/

    Regards

    Avatar: Mike
    Mike
    Participant
    June 30, 2021 at 16:07

    Hello,

    I have checked from my cpanel and these were missing;

    Cart – Contains [woocommerce_cart] shortcode and shows the cart contents
    Checkout – Contains [woocommerce_checkout] shortcode and shows information such as shipping and payment options
    My Account – Contains [woocommerce_my_account] shortcode and shows each customer information related to their account, orders, etc.

    Im not able to reinstall those pages, what can I do?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2021 at 16:09

    Hello,

    Go to WooCommerce > Status > Tools > Create default WooCommerce pages click on Create pages

    Regards

    Avatar: Mike
    Mike
    Participant
    June 30, 2021 at 17:49

    Hello,

    Thank you! I am able to see them now,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 09:30

    Hello,

    You are welcome.

    Regards

    Avatar: Mike
    Mike
    Participant
    July 3, 2021 at 09:25

    Hello,

    I have one last question;

    How can I let the customer purchase a product without having to create an account?
    They can fill out their information on checkout and not have to create and log in an account first.

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 09:36

    Hello,

    WooCommerce > Settings > Accounts & Privacy > Allow customers to place orders without an account

    Regards

    Avatar: Mike
    Mike
    Participant
    July 3, 2021 at 09:57

    Hello,

    Thank you, for credit card payments with woocommerce, what would you recommend I use?
    I saw woocommerce stripe as a recommendation, what would you recommend?

    Avatar: Mike
    Mike
    Participant
    July 3, 2021 at 10:13

    Also the new changes that I have applied are not appearing when I check the website on a different browser or mobile, why is that?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 12:14

    Hello,

    1/ We did not test such plugins officially with our theme, so can’t give you a solid recommendation.
    2/ You need to clear cache of browser on your device, for example – https://support.google.com/accounts/answer/32050

    Regards

    Avatar: Mike
    Mike
    Participant
    July 3, 2021 at 12:18

    Hello,

    1) Is there any plugin you are familiar with for these kind of operations?

    2) I have cleared it, it also happens on new browser on a different internet ip.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 15:34

    Hello,

    1/ You can try to use the Stripe plugin
    2/ Please specify what exactly changes can’t be seen?

    Regards

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