Hello,

We removed Legenda, Royal and WooPress from TF because we started to sell them on 8theme.com https://www.8theme.com/#price-section We plan regular updates for these themes and continue support of them.
If you bought the theme on ThemeForest you still have access to theme and plugins from the Downloads area of your 8theme account https://www.8theme.com/downloads.

Regards

Thanks for wp-admin access.
We need FTP also. Contact your hosting provider to get FTP host, FTP user, and FTP password.

Regards

Hello,

Thanks for using our theme and for contacting us.
As I can see, you should be able to activate the theme now, then just deactivate it on the old site – https://gyazo.com/a8bee313abf586343f20b43260bc80a6 and delete it from there.

Regards

Hello,

Please provide temporary wp-admin and FTP access, then one of our developers will be able to check this topic and give an answer.
Thanks in advance. Waiting for your reply.

Regards

Hello,

Theme Options > General > Enable Old Widgets Panel

Regards

Hello,

We did not find correct wp-admin access to your site, but checked styles via the browser console. As we can see, you are using Multiple headers, and there is padding-left: 10px; for the Main header area – https://prnt.sc/1qhquie Please try to change it.

Regards

Hello,

1/ We have options to show title next to those icons so just turn those options on -> http://prntscr.com/1qhq2lh then your validation will know that there are texts. But If your desing requires no-text then make some modification using custom css -> http://prntscr.com/1qhq80u.
After that we have still 3 empty buttons and no empty link buttons as we have one before.
2/ These errors -> http://prntscr.com/1qhqd61 are related to YITH Compare plugin so please, contact with plugin’s author to solve the issues or disable that plugin. Once we disabled it then no-errors are shown -> http://prntscr.com/1qhqed8.
3/ Contrast errors you should fix by your own side due to your design and with some extra changes to make them valid.
Example :
Validator shows you one of contrast errors on your promo text -> http://prntscr.com/1qhqg2f
The fix is next one :
change those colors in options http://prntscr.com/1qhqhaf or write your custom css if you don’t have options for fixing others contrast errors.
Color contrast checker -> WebAIM: Contrast Checker
https://webaim.org/resources/contrastchecker/ https://gyazo.com/96bc76cf88017f6a1481ef27983d5023
Result -> http://prntscr.com/1qhqltw ( before there were 10 errors )

Regards

Hello,

Thanks for the reply and URLs.
I am not sure what do you mean by “associated products”. Try to enabled Related products via Theme Options > WooCommerce > Single product page > Related products > Display Related Products > On.

Regards

Hello,

What plugin do you use to show the mentioned field?
Our Email builder (Dashboard > XStore > Email Builder) has WC hooks that can be added to mails. In case that plugin gets hooked on one of them then the info will come in the letter – http://prntscr.com/1qhpvv1, http://prntscr.com/1qhpw7x
Contact support of the plugin and ask about what woocommerce hook can be used to show the desired information.

Regards

Hello,

Fixed. Please clear cache and check now.

Regards

Hello,

Use multiple headers, and the next condition – https://gyazo.com/4dc6b893a68226d558a7b4c43a0d2b2a

Regards

Hello,

1/ Should be fixed now.
2/ Issue not found -> http://prntscr.com/1qhneuf
3/ Should be fixed too.
Please clear cache before checking.

Regards

Hello,

We can’t check your screenshots, because we get a message about “No access”. It is not the first time. Please use Gayzo or Lightshot screenshot tools to make and share screenshots.
Provide URL of product page with such problem and temporary wp-admin access.

Regards

Hello,

1/ https://gyazo.com/424c1f40a221d598fe5ca4885273c8bd – custom class “text-center”, size – “Custom” for the button, then you will be able to add paddings.
Add the next code in Custom CSS for page area:

.button-wrap a:hover {
    text-decoration: underline;
}

2/ There is no such option. You can try to achieve the desired result using Custom CSS code. Add a custom class for the image, and try different codes, you can find examples online.
3/ Add custom class (Extra class name) for column https://gyazo.com/c75b5968fc7674741c4ca88bf5f729a7 and use the next custom CSS code:

.custom-box > .vc_column-inner:hover {
    background-color: #5b5b5b !important;
}

4/ Row settings > Columns gap
5/ Sorry, but your request is a bit unclear for me.

Regards

Hello,

Thanks for the reply.
1/ Yes, edit page like here – https://gyazo.com/5469e1a272271beee8a44d88050abea1 , then click here – https://gyazo.com/c3926d8855d023cc639f105dab4b8cdc
2/ Slider takes the size of product images, for example, https://gyazo.com/5bdf4746a56955d29256da25e04617a4 Find your “Lithium Ion Hammerdrill product” and edit it https://gyazo.com/318e18de47ca53d8c93ad1152945e648 , change Featured image – https://gyazo.com/3a43cbd447fd7787f4b7cb69567b4e4d
3/ In our demo, we have 2 types of images:
– Images with size 600×600 in png format – Images of products which category is selected for the slider, they are with transparent background for the fine display on the slider.
– All other products have images in .jpg format, size 900×900. For example – https://xstore.8theme.com/elementor/demos/engineer/wp-content/uploads/sites/10/2015/12/7_1.jpg

Regards