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My Purchase Code is not working as I have reinstalled my theme second time

This topic has 6 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

k_sanju0

Participant

August 23, 2021 at 19:05

Hi There,
I have to abandone my first hosting due to constant crashing of server, I can’t retrieve my backup from there. However I do used the purcahsed code there. Kindly restore my purchase code and let me register it once again. Thanks,

Sanjiv

#299667 Copied Theme version: 8.0.5

5 Answers

Rose Tyler

Support staff

August 24, 2021 at 06:58

Hello,

Try to activate the theme now

Regards

#299707 Copied

k_sanju0

Participant

August 24, 2021 at 19:26

Theme is activated successfully the plugins are having issues such as:
subscriptio
WooCommerce Dynamic Pricing & Discounts
WooCommerce PDF Invoice

These plugin needs purchase code to enable, SInce I used it for the first time it is not allowing me to do it again. Please advice

#299840 Copied

Rose Tyler

Support staff

August 25, 2021 at 06:38

Hello,

Please read our documentation – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes , and about plugins update – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#299849 Copied

k_sanju0

Participant

August 25, 2021 at 19:57

Hey Rose, My problem is my Purchase code is not working with plugins. So purchase code works well with Theme , But it is not working for Plugins, So sending me documentation or download location is not going to solve this issue. Either provide me with a new Purchase Code which will work with all these Plugins or tell me how I can use these plugins.

Here is what you provided to me and if you look into the last line it says, I need a Purchase Code for the plugin. SO I do have a purchase code but it’s not working.

Hope You get the problem now, else please provide me someone with whom I can speak with.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( https://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.

#299992 Copied

Rose Tyler

Support staff

August 26, 2021 at 07:16

Hello,

Thanks for the reply.
You already registered purchase code of the theme for your account on our site, so you are able to download the latest versions of plugins from this page – https://www.8theme.com/downloads/
We do not provide any additional purchase codes, because they are not required. You do not need register plugins on your site “Registration of these plugins is not necessary. They will function perfectly without any need for activation.” Just install plugins and use them (manually or via XStore > Plugins Installer). If you face any error or problem provide a screenshot, describe them, and we will help.
I hope it is clear now. Let us know if you need any further assistance.

Regards

#300010 Copied
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My Purchase Code is not working as I have reinstalled my theme second time

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