Rose Tyler

Hello,

Please set administrator role for the user, so we can access the Dashboard, Theme Options, and so on.

Describe your problem in more detail and provide some screenshots for a better understanding. Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

Hello @Themadguru

You’re welcome!

Regards

It is strange, but the rating is visible now – https://gyazo.com/f18c4b5472acd61fc8045b9f421c1a35 Please clear cache and check

Regards

Hello,

This issue appears if you try to update theme on other domain where it was activated (as a rule after migration from dev to production or after using nulled theme).

Try to deactivate and activate theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
You may try to update theme after that and you should not face any issue.

Regards

Hello,

Unfortunately, additional customization is outside the scope of our support, theme support team can help you only with existing options.
Submit a feature request here https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.
Or submit customization request here to get help with the custom code.

Regards

Hello,

There is no such option, you can submit a request here – https://www.8theme.com/taskboard/, or maybe you will find a 3rd party plugin that provides such functionality.

Regards

There is no such option. You can submit a request here – https://www.8theme.com/taskboard/

Regards

Hello,

We can’t see your screenshots. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Translation files of the theme, like xstore-tr_TR.mo and xstore-tr_TR.po, should be uploaded into /wp-content/languages/themes folder, not xstore or xstore-child folder, but “themes folder, like – https://gyazo.com/f9050eecaec41aa78a957bd3289408d6 It can be done via FTP or Loco translate – https://gyazo.com/a434faf91d31e92413a02ee4a2de5102
Translation of XStore Core plugin – https://gyazo.com/696beed4c7397aeb45ee6af06f8e4361
I hope it is clear now.

Regards

Hello,

Thanks for contacting us.
Please watch this video – https://youtu.be/4n1re0jKorc You can activate the theme on 2 sites, test, and main domain at the same time, in case it is 1 end project.

Regards

Hello,

Do you use Elementor Pro to create the layout of the Single product page? When that plugin is disabled is the rating displayed?

Regards

Hello @Jef

Please provide correct wp-admin access – https://gyazo.com/e4f90f83ab57613c79be3473975dc8ff

Regards

Hello,

1/ Theme Options > WooCommerce > Single product builder > Singe product layout > Size Guide Image > Remove
3/ Create a static block with the desired content (enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/)
Dashboard > XStore > Enable Request a quote

Regards

Hello,

I do not see any problem with long-leg-cast-brace-covers-youth product – https://gyazo.com/e6b8010a2d2f10781b7d82eaf2b36b68 https://gyazo.com/e519b2020290bf4fe4980a5a15c009db Please clear all cache and check.

Regards

Hello,

There is no such option. You can submit a request here – https://www.8theme.com/taskboard/

Regards

Hello,

You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards