Theme not installing - by Feelbrand - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: Feelbrand
    Feelbrand
    Participant
    August 21, 2021 at 11:11

    facing problem in theme demo installing

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 12:25

    Hello,

    Thanks for contacting us.

    Make sure that you installed latest versions of the theme and Core plugin – https://gyazo.com/bda2408da74ad612b1894e65933c6097

    Have you checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements ?
    Disable all plugins, except Core and WooCommerce, then go to XStore > Import Demos, and go through the import step by step, required plugins will be activated. If you are using a lot of plugins before the import, one of them may cause a conflict or lack of server resources. You will be able to install plugins later.

    What demo version do you want to install? WPBakery or Elementor?
    Provide temporary wp-admin access, and we will assist you.

    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Feelbrand
    Feelbrand
    Participant
    August 21, 2021 at 12:38

    Hi,

    Already I have checked theme requirements before installing the xstore theme i am using the latest version xstore core plugin but am not able to update xstore theme from wordpress after clicking the update now button .

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2021 at 13:02

    Hello,

    I’ve updated the theme and imported the mentioned demo. Please check

    Regards

    Avatar: Feelbrand
    Feelbrand
    Participant
    August 24, 2021 at 06:46

    Hi currently xstore theme is activated on a domain http://risingradiance.in/ but I want to deactivate it and want to use this purchase code and theme into another domain http://hjdiesmouldsandtools.com/ but while registering the code it shows error You have reached the activation number limit.

    please do the need full as soon as possile.

    Site URL: http://hjdiesmouldsandtools.com/
    Theme version: 8.0.5

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 24, 2021 at 06:52

    Hello,

    Try to activate the theme now

    Regards

    Avatar: Feelbrand
    Feelbrand
    Participant
    August 24, 2021 at 15:13

    `

    Please contact administrator
    for this information.
    Avatar: Feelbrand
    Feelbrand
    Participant
    August 24, 2021 at 15:14

    Sorry, i dont know that you not provode two projct, i want use for two website but same servee.

    You cjeck Other company moozo wordoress theme provide for two project licance.

    I want use om two website if you not provided so cancel and refund my payment i will purches moozo theme.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 24, 2021 at 15:23

    Hello,

    We are working according to ThemeForest license policy, here you can read – https://themeforest.net/licenses/terms/regular (1 license = 1 end project), the refund policy also comes from ThemeForest – https://themeforest.net/page/customer_refund_policy

    Regards

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