This topic has 26 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler
I have purchased X store and now I want to use it for another project. But the limit is 1. Kindly let me use twice.
As we can see, you have activated the theme on 3 different sites – https://gyazo.com/15e568a2f48c83f78f8fdcb6879a089d
If you want to use XStore for another project, deactivate https://gyazo.com/38949e1a9359eb1f64d9fde3df8d619e and delete the theme from mentioned sites and let us know. We will check and reset the activation limit for you.
deactivate the following domains:
Kindly cancel all the domains instead of mindgames.com.pk
unable to update theme
Follow this article to update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update , it can be done via Dashboard or FTP.
If you need our assistance with the update, provide temporary wp-admin and FTP access.
kidly update my theme
We’ve checked your activations – https://gyazo.com/1992d45c6b80f7c6edf3ac17a7899427 You already use our theme for 2 different projects, so you need to have 2 separate licenses.
allow me to use licence
If few of your sites mean different projects, you need separate licenses. We are working according to ThemeForest license policy, here you can read – https://themeforest.net/licenses/terms/regular , more information about what does it mean 1 project, you can get via their docs or support.
Purchase a new license via ThemeForest, then you will be able to use it and complete the project, right now it has the best price – https://gyazo.com/326ef075406d1265678caf99d3956762 https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
I have purchased a new license now to complete my project with 2 subdomains. It still not happening kindly update me ASAP Its irritating now.
http://www.athlonindustries.com is my main domain
following are my subdomains
Thanks for the reply.
Please provide your new purchase code via the Private Content area. Also, provide URL and temporary wp-admin access of site where you can’t activate the theme using that code.
Please provide us with that purchase code
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