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Topic: I want to use my theme license for another project

anam

Participant

August 18, 2021 7:48 pm

I have purchased X store and now I want to use it for another project. But the limit is 1. Kindly let me use twice.
Theme version: 7.1.3
WooCommerce version: 5.5.3

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support staff only.

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Rose Tyler

Support staff

August 19, 2021 6:56 am

Hello,

As we can see, you have activated the theme on 3 different sites – https://gyazo.com/15e568a2f48c83f78f8fdcb6879a089d
If you want to use XStore for another project, deactivate https://gyazo.com/38949e1a9359eb1f64d9fde3df8d619e and delete the theme from mentioned sites and let us know. We will check and reset the activation limit for you.
https://themeforest.net/licenses/terms/regular

Regards

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anam

Participant

August 19, 2021 8:21 am

deactivate the following domains:

bonecrushingsambrial.com

hybridadvertisingservices.com

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anam

Participant

August 19, 2021 8:51 am

Kindly cancel all the domains instead of mindgames.com.pk

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Rose Tyler

Support staff

August 19, 2021 10:31 am

Done

Regards

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anam

Participant

August 19, 2021 10:54 am

unable to update theme

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Rose Tyler

Support staff

August 19, 2021 11:52 am

Follow this article to update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update , it can be done via Dashboard or FTP.
If you need our assistance with the update, provide temporary wp-admin and FTP access.

Regards

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anam

Participant

August 19, 2021 1:12 pm

kidly update my theme

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Rose Tyler

Support staff

August 19, 2021 1:35 pm

Updated

Regards

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anam

Participant

August 23, 2021 6:11 pm

sub domains

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Rose Tyler

Support staff

August 24, 2021 1:07 pm

Hello,

We’ve checked your activations – https://gyazo.com/1992d45c6b80f7c6edf3ac17a7899427 You already use our theme for 2 different projects, so you need to have 2 separate licenses.

Regards

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anam

Participant

August 25, 2021 8:52 pm

allow me to use licence

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Rose Tyler

Support staff

August 26, 2021 7:22 am

You will be able to use the theme on the mentioned site with 3 subdomains in case, you deactivate and delete XStore from here – https://mindgames.com.pk/ Because you can’t use 1 license for 2 different projects – https://themeforest.net/licenses/terms/regular

Regards

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anam

Participant

August 27, 2021 8:28 pm

Allow me

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Rose Tyler

Support staff

August 28, 2021 7:19 am

Hello,

If few of your sites mean different projects, you need separate licenses. We are working according to ThemeForest license policy, here you can read – https://themeforest.net/licenses/terms/regular , more information about what does it mean 1 project, you can get via their docs or support.
Purchase a new license via ThemeForest, then you will be able to use it and complete the project, right now it has the best price – https://gyazo.com/326ef075406d1265678caf99d3956762 https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Regards

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anam

Participant

August 30, 2021 2:42 pm

I have purchased a new license now to complete my project with 2 subdomains. It still not happening kindly update me ASAP Its irritating now.
http://www.athlonindustries.com is my main domain
following are my subdomains
sportswear.athlonindustries.com
workwear.athlonindustries.com
customwear.athlonindustries.com

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anam

Participant

August 30, 2021 2:43 pm

3 subdomains

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Rose Tyler

Support staff

August 30, 2021 2:45 pm

Hello,

Thanks for the reply.
Please provide your new purchase code via the Private Content area. Also, provide URL and temporary wp-admin access of site where you can’t activate the theme using that code.

Regards

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anam

Participant

August 30, 2021 2:53 pm

new license key is activated on following
http://www.athlonindustries.com
http://www.sportswear.athlonindustries.com
http://www.workwear.athlonindustries.com
but not activating following
http://www.customwear.thlonindustries.com

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Rose Tyler

Support staff

August 30, 2021 3:00 pm

Please provide us with that purchase code

Regards

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