I want to use my theme license for another project

This topic has 26 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: anam
    anam
    Participant
    August 18, 2021 at 19:48

    I have purchased X store and now I want to use it for another project. But the limit is 1. Kindly let me use twice.

    Please, contact administrator
    for this information.
    25 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2021 at 06:56

    Hello,

    As we can see, you have activated the theme on 3 different sites – https://gyazo.com/15e568a2f48c83f78f8fdcb6879a089d
    If you want to use XStore for another project, deactivate https://gyazo.com/38949e1a9359eb1f64d9fde3df8d619e and delete the theme from mentioned sites and let us know. We will check and reset the activation limit for you.
    https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: anam
    anam
    Participant
    August 19, 2021 at 08:21

    deactivate the following domains:

    bonecrushingsambrial.com

    hybridadvertisingservices.com

    Please contact administrator
    for this information.
    Avatar: anam
    anam
    Participant
    August 19, 2021 at 08:51

    Kindly cancel all the domains instead of mindgames.com.pk

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2021 at 10:31

    Done

    Regards

    Avatar: anam
    anam
    Participant
    August 19, 2021 at 10:54

    unable to update theme

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2021 at 11:52

    Follow this article to update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update , it can be done via Dashboard or FTP.
    If you need our assistance with the update, provide temporary wp-admin and FTP access.

    Regards

    Avatar: anam
    anam
    Participant
    August 19, 2021 at 13:12

    kidly update my theme

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2021 at 13:35

    Updated

    Regards

    Avatar: anam
    anam
    Participant
    August 23, 2021 at 18:11

    sub domains

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 24, 2021 at 13:07

    Hello,

    We’ve checked your activations – https://gyazo.com/1992d45c6b80f7c6edf3ac17a7899427 You already use our theme for 2 different projects, so you need to have 2 separate licenses.

    Regards

    Avatar: anam
    anam
    Participant
    August 25, 2021 at 20:52

    allow me to use licence

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2021 at 07:22

    You will be able to use the theme on the mentioned site with 3 subdomains in case, you deactivate and delete XStore from here – https://mindgames.com.pk/ Because you can’t use 1 license for 2 different projects – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: anam
    anam
    Participant
    August 27, 2021 at 20:28

    Allow me

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2021 at 07:19

    Hello,

    If few of your sites mean different projects, you need separate licenses. We are working according to ThemeForest license policy, here you can read – https://themeforest.net/licenses/terms/regular , more information about what does it mean 1 project, you can get via their docs or support.
    Purchase a new license via ThemeForest, then you will be able to use it and complete the project, right now it has the best price – https://gyazo.com/326ef075406d1265678caf99d3956762 https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Regards

    Avatar: anam
    anam
    Participant
    August 30, 2021 at 14:42

    I have purchased a new license now to complete my project with 2 subdomains. It still not happening kindly update me ASAP Its irritating now.
    http://www.athlonindustries.com is my main domain
    following are my subdomains
    sportswear.athlonindustries.com
    workwear.athlonindustries.com
    customwear.athlonindustries.com

    Please contact administrator
    for this information.
    Avatar: anam
    anam
    Participant
    August 30, 2021 at 14:43

    3 subdomains

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2021 at 14:45

    Hello,

    Thanks for the reply.
    Please provide your new purchase code via the Private Content area. Also, provide URL and temporary wp-admin access of site where you can’t activate the theme using that code.

    Regards

    Avatar: anam
    anam
    Participant
    August 30, 2021 at 14:53
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2021 at 15:00

    Please provide us with that purchase code

    Regards

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