Just add this code:
.single-product .pswp__img--placeholder--blank {
background: transparent !important;
}
and the problem will be solved.
Regards
Just add this code:
.single-product .pswp__img--placeholder--blank {
background: transparent !important;
}
and the problem will be solved.
Regards
Hello,
Please provide wp-admin access, that can be used.
Regards
You’re welcome!
About the map, you will get an answer also. Please be patient and do not change access.
We have a lot of requests, so take my apologies for the delay.
Regards
Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then edit Footer static block using Elementor
Regards
Fixed.
Regards
Hello,
There is no such function in our theme. What multivendor plugin do you use? I would recommend you to contact the support of that plugin.
Regards
Fixed. Please check.
Regards
Hello,
Thanks for using our theme and for contacting us.
Do you use WPBakery or Elementor?
Regards
Hello,
Try to resave settings in wp-admin panel > Settings > Permalinks.
Regards
1/ Do you have this problem when the parent theme is activated? Check if the issue is caused by custom changes in your child theme.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
Regards
Hello,
Provide temporary wp-admin and FTP access.
Regards
Hello,
PS the primary product image is still not recognised as png I think k. it manually subtracts corners with a delay after the image is shown. not looking good:(
– provide URL
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Add the next code in Theme options > Theme Custom CSS:
.content-product .price, .content-product .products-page-brands, .content-product .products-page-brands a, .content-product .products-page-cats, .content-product .products-page-cats a,
.et_product-block > .price, .et_product-block .et_connect-block > .price, .et_product-block form.cart .price, .et_product-block .group_table .woocommerce-Price-amount {
color: #222;
}
Regards
Hello,
Fixed.
Regards
Both IPs? Is there a server cache? We see this error still – https://gyazo.com/a48463dbf35597e4c5e7b2587f597144
Regards
The new theme version will be available soon, but I can’t say the date of release.
There should not be critical compatibility issues with WP 5.8, but It would be better to wait for the next theme update.
Regards
We face the next error – https://prnt.sc/1qjvsgr Please unlock next IPs – 176.98.69.38 and 176.98.69.180
Regards
Hello,
Your site can’t be checked still – https://gyazo.com/db30f04f2602217630d550039de909c4
Please read our documentation – https://www.8theme.com/demo/docs/royal/Troubleshooting/How_to_speed_up_my_website
Regards
1/ It was fixed and work fine in different browsers – https://gyazo.com/ed2164e6fabe5c6c12b0e92a3ca74b51 , and it is fine for new unlogged users (checked via incognito window). There is some kind of cache on your side.
2-4. Yes
You have js errors from 3d-party plugin http://prntscr.com/1qjtjih so please, contact with plugin’s author
https://gtmetrix.com/compare/mUnq4NpR/UP5Nwtcs , read – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
https://gyazo.com/3c9b938320efbba9e3e8b78e52259b9e – these issues are related to server settings and to your content. Not to theme settings. So, contact your hosting provider to get help with this.
https://wpastra.com/add-expires-headers/
https://kinsta.com/blog/make-fewer-http-requests/
https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/
Regards
Hello,
Thanks for using our theme and for contacting us.
Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 Go to Dashboard > Static blocks > edit “Additional custom block” or create new static blocks. Go to Products > Edit product > [8theme] Product Options > select “Additional custom block” – https://gyazo.com/21cf128b5e26f015247ba10b361274ce
Regards
Hello,
Do you want to get such a result – https://gyazo.com/6465a1ca1cdcc75c54988eb8bc765f6b on Tablet OR logo and menu exactly as on Mobile?
Regards
Ok. Check your Κουάκερ φαγόπυρου με κοτόπουλο product, it works fine – https://gyazo.com/01bfe3be46335825772915b434e8a084 But your Noodles γαρίδες cup product has .jpg image from start – https://gyazo.com/fa58e010a9092b99a04b4b731553c7a2
Regards
As we can see you are using CDN. Could you temporarily disable Cloudflare CDN?
Regards
Hello,
Thanks for the reply.
3. This will be fixed in the next update.
Regards
Hello,
Theme Options > WooCommerce > Single product builder > Gallery > Lightbox > On, and add the next code in Theme Options > Theme Custom CSS > Global custom CSS:
.single-product .pswp img {
border-radius: 10px;
}
Regards
Hello,
You have a lot of items in menus, so there is the next workaround:
Enable Mobile Content Optimization in Theme Options > General, then go to Customizer -> Header Builder -> Mobile menu -> Off -canvas type (popup) – http://prntscr.com/1qjow8j
We have implemented this solution on your staging web-site so you can check there.
Keep in mind that it is a temporary solution and we will release the update with fix for it and after that, you will be able to turn your mobile menu options back (Follow our changelog)
Regards
Hello,
You’re welcome!
Regards
Hello,
Here is custom CSS code:
.content-product .quantity-wrapper .button[aria-label]:after {
display: none;
}
Regards
Hello,
4/ We’ve edited /public_html/wp-content/themes/xstore-child/functions.php file, here is a video – https://dropmefiles.com/VMuVO
Regards