Rose Tyler

Thanks for the reply.
Go to Theme Options > WooCommerce > Shop elements > Brands > Choose The Location For Brands > Sidebar, then Show Brand Image > Off, and Choose The Location For Brands > In product meta

Regards

Hello,

Thanks for using our theme and for contacting us.
Please provide correct wp-admin access.
1/ Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then edit “Custom Single Product sidebar – niche-market02 ” static block. You can select another block to show or delete it via Theme Options > WooCommerce > Single Product Builder > Custom HTML > Custom HTML block 1
2/ Ajax “add to cart” timeframe depends on your server and DB response time, not from our theme. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.
3/ Theme Options > WooCommerce > Single Product Builder > Add to cart > Stretch Add To Cart Button > Off, then go to Theme Options > Theme custom CSS > Global custom CSS > add the next code:

.single-product .et_product-block div.quantity~.et-or-wrapper {
    display: none;
}
.single-product .et_product-block .et-single-buy-now.single_add_to_cart_button.button {
    margin-left: 10px;
}

and this code in Custom CSS for mobile area:

.single-product .et_product-block .et-single-buy-now.single_add_to_cart_button.button {
    margin-top: 10px;
    margin-left: 0px;
    max-width: 100px !important;
}

Regards

Hello,

Thanks for the reply.
Set administrator role for the user because we can’t access your Dashboard now.
Also, we need FTP access.
Waiting for your reply.

Regards

Hello,

1) Please, increase the Max input vars limit to 4000 and try again after that.
2) Provide temporary wp-admin and FTP access, so we can take a closer look and help.
3) Provide server error logs.
4) Make sure that you added Valid OAuth redirect URI. For example – https://gyazo.com/211fb3da2fc61a78f4c1cb9d929daa2e Provide us with screenshots of your settings via The Private Content area. Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

Hello,

1) Theme Options > Header builder > Main menu > select the menu, also select for the Secondary menu element.
2) If you want to be able to edit the shop archive page using Elementor you need to use Elementor Pro, the default Elementor does not have such option.
Go to Theme Options > WooCommerce > Shop > Shop page layout > change settings depends on your needs.

Regards

Hello,

Thanks for the reply.
Sorry, I’ve missed your question about headers. Please submit separate topics for different questions, next time.
I’ve passed this problem to our technicians. You will be informed once I get any news from them. Please do not change access.

Regards

We are using FileZilla and was able to connect, but FTP directory is empty – https://gyazo.com/4fb0e1fa95b57f7ea55d1e48dc061f56
Please check the destination folder of our user, we need access to your WP installation.

Regards

Hello,

Read the description of plugins and disable/delete plugins that you do not use. Maybe authors of plugins will be able to give you some advice.
We are not responsible for 3rd-party plugins on your site, here you can see required plugins – https://gyazo.com/edcdbbf86e5cd59317103e251a9f40c2

Regards

Hello,

Unfortunately, I can’t open your site/login to the Dashboard– “Error establishing a database connection”. Could you, please, check the server settings, server error logs and fix it because we can’t work?

Regards

You will be able to use the theme on the mentioned site with 3 subdomains in case, you deactivate and delete XStore from here – https://mindgames.com.pk/ Because you can’t use 1 license for 2 different projects – https://themeforest.net/licenses/terms/regular

Regards

Hello,

Removed (Dashboard > Static blocks > Footer)

Regards

You’re welcome!

Regards

Hello,

Sorry for the delay in answering.

Here is answer from one of our developers:
“I did not find problems from our side. The test site of the customer was tested on iPhone, and a few of our demos also. For example https://xstore.8theme.com/demos/2/niche-market https://xstore.8theme.com/demos/2/niche-market02”

To be able to solve, we need to see the problem, so, please, re-builder the header content, to make the problem visible. Or import a demo on a staging site and check the search.

Regards

Hello,

FTP directory that you provided is empty https://gyazo.com/62190b33290d5cc8c4c20f55ac1ecb0b
Provide us with access to your WP installation, please.

Regards

Hello,

Sorry, but I can’t explain, Olga is on vacation now and during the next 2 weeks.

Regards