Hello,
Thanks for using our theme and for contacting us.
There is 1 individual custom tab for every product, go to edit a product > [8theme] Product Options > Custom tab title and Custom tab content
Regards
Hello,
Thanks for using our theme and for contacting us.
There is 1 individual custom tab for every product, go to edit a product > [8theme] Product Options > Custom tab title and Custom tab content
Regards
Add the next code in Theme Options > Theme custom CSS > Global custom CSS:
.et_b_header-menu .secondary-menu-wrapper .menu li>a:hover {
color: #000000;
}
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Hello,
Theme Options > click on Publish, clear cache, and check the header.
You will get a reply here – https://www.8theme.com/topic/my-xstore-theme-website-loads-very-slowly/#post-297968 , but our developers need a bit more time.
Regards
Hello,
Not, yet, unfortunately.
Regards
Thanks for the reply.
I’ve passed your request to our technicians. You will be informed once I get any news from them. Please be patient do not change access.
Regards
Hello,
1/ The issue should not appear in future.
2/ As I can see, the import was done, but some images were missing. Fixed. Please check now.
Let us know if you need any further assistance.
Regards
Hello,
I’ve passed your request to our technicians. You will be informed once I get any news from them. Please do not change access.
Regards
Hello,
Clear cache and check now – https://gyazo.com/03a103730a477b3c423842b361fdd802
Problem with icons is caused by the next errors – https://gyazo.com/fcab4d7bc596759be3dbb48d825c5a3f You need to fix Access-Control-Allow-Origin as described here – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Regards
Hello,
Check how the search works on our demo – https://xstore.8theme.com/demos/2/niche-market/ Is it the same behavior?
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Hello,
Theme Options > Blog > Blog layut > Show “Byline” On The Blog > Off
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Hello,
There are multiple headers on your site. Go to Theme Options > Header builder > Multiple headers > edit Home page header https://gyazo.com/8b2f9dccbfa6d9a73e1c43aa4f196297
Here is a video about multiple headers – https://youtu.be/BpeXfzNwkOc
Regards
Thanks for the reply. Import was done successfully.
But there is a stage problem in Appearance > Customize (Theme Options). Is there an extention/code/plugin , that is not visible for us, but works on your site?
Provide temporary FTP access, so we can check the problem with Theme Options more deeply. Also, ask your hosting provider about the server error log.
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Yes, try to use Banner element – https://gyazo.com/8ffa7a62ba12ce1bbd977ae3b1a168d8
Or Categories Masonry element for categories of products (it has Hover Effects Settings)
Regards
Hi,
Thanks for the reply.
1/ You’re welcome!
2/ Provide temporary FTP access so we can check the problem more deeply.
Regards
Hello,
I’ve checked a few categories, for example https://m*****hy.lk/women/, and do not see the problem – https://gyazo.com/2db3215e6f8203cceccacb6d3e8ff07d Make sure that it is not a cache issue on your side – https://support.google.com/accounts/answer/32050
Regards
Hello,
Check how it works when a default theme, like Storefront, is activated on your site.
If this is independent of the theme:
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Contact your hosting provider and ask about assistance
Regards
Hello,
Thanks for using our theme and for contacting us.
Custom CSS code can be used, for example, add the next code in Theme Options > Theme custom CSS > Global custom CSS:
.woocommerce-checkout .woocommerce-info a:not(.button) {
color: #b71b1b;
}
.woocommerce-checkout .woocommerce-form-coupon-toggle .woocommerce-info {
color: #3988fc;
}
.woocommerce-checkout .cart-order-details .shop_table .order-total th,
.woocommerce-checkout .cart-order-details .shop_table .order-total .amount {
color: red;
}
.woocommerce-checkout .order-review .cart_item .product-name {
color: #b71b1b;
}
Regards
Hello,
Could you provide a screenshot for a better understanding of your request?
Thanks in advance.
Regards
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay in answering.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Temporary activate default WC theme – Storefront and check if products can be correctly shown using default WC shortcode – https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-9
Regards
Hello,
I’ve imported the demo version to your site. Please check
There is “coming soon” on your Home page https://gyazo.com/8ebaf6fcbce5aa3b367a2609b0db8db3 , which doesn’t allow me to check Home page even with access, that you provided
Regards
Hello,
Thanks for the reply.
We need FTP also. Contact your hosting provider to get FTP host, FTP user, and FTP password.
Regards
Hello,
Thanks for understanding.
Regards
Hello,
Thanks for using our theme and for contacting us.
Could you please provide a video of the problem or screenshots?
Also, provide URL of product with that problem, because we added a few products to cart and it works fine – https://gyazo.com/28aea597909d404e61b8a8318c5f4e2e
Regards
Hello,
To enable registration, navigate to Settings > General > Membership and mark Anyone can register, then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.
Read more about settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
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Hello,
You can activate the theme now.
Regards
Hello,
Thanks for contacting us.
Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
I can’t access your Dashboard. /wp-admin redirects to my-account page, so it seems the role is not changed yet.
What is a password to FTP?
Regards
In this case, provide us with temporary wp-admin access, as was previously mentioned.
Waiting for your reply.
Regards