No access to mobile panel via Xtore - by Melichou973

This topic has 7 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Melichou973
    Melichou973
    Participant
    September 11, 2021 at 13:10

    Hi

    I still can not access to mobile panel from Xstore panel…
    It keeps loading but i can’t access to the setting…

    please help

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2021 at 13:25

    Hello,

    It was solved – https://www.8theme.com/topic/issue-with-mobile-panel/#post-301243 Isn’t it?
    Our technicians will return to work after the weekend. I will ask them to check the problem one more time, and will let you know their answer

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    September 11, 2021 at 13:33

    Yes it was solved
    But today when I go back I can’t not access again…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 13, 2021 at 11:23

    Hello,

    It looks that you set something wrong in the mobile panel bg color and it causes the issue. What color did you try to set there?

    Regards

    Avatar: Melichou973
    Melichou973
    Participant
    September 16, 2021 at 01:06

    I did not change any color. What do you mean.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 17, 2021 at 13:12

    Hello,

    Nevermind. Fixed. Check now. Fix will be included in the next theme update. Sorry for the inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 17, 2021 at 13:12

    Hello,

    Nevermind. Fixed. Check now. Fix will be included in the next theme update. Sorry for the inconvenience.

    Regards

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