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No access to mobile panel via Xtore - by Melichou973

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Melichou973

Participant

September 11, 2021 at 13:10

Hi

I still can not access to mobile panel from Xstore panel…
It keeps loading but i can’t access to the setting…

please help

Please, contact administrator
for this information.

#301960 Copied Theme version: 5.8

6 Answers

Rose Tyler

Support staff

September 11, 2021 at 13:25

Hello,

It was solved – https://www.8theme.com/topic/issue-with-mobile-panel/#post-301243 Isn’t it?
Our technicians will return to work after the weekend. I will ask them to check the problem one more time, and will let you know their answer

Regards

#301962 Copied

Melichou973

Participant

September 11, 2021 at 13:33

Yes it was solved
But today when I go back I can’t not access again…

#301963 Copied

Olga Barlow

Support staff

September 13, 2021 at 11:23

Hello,

It looks that you set something wrong in the mobile panel bg color and it causes the issue. What color did you try to set there?

Regards

#302071 Copied

Melichou973

Participant

September 16, 2021 at 01:06

I did not change any color. What do you mean.

#302412 Copied

Olga Barlow

Support staff

September 17, 2021 at 13:12

Hello,

Nevermind. Fixed. Check now. Fix will be included in the next theme update. Sorry for the inconvenience.

Regards

#302567 Copied

Olga Barlow

Support staff

September 17, 2021 at 13:12

Hello,

Nevermind. Fixed. Check now. Fix will be included in the next theme update. Sorry for the inconvenience.

Regards

#302568 Copied
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