Hello,
Check Home page now
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Hello,
Check Home page now
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Here is an example – https://prnt.sc/1tbxhoc
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Hello,
Please provide URL and temporary wp-admin access.
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Hello,
You need to set “Sale price dates”. Provide temporary wp-admin access, so we can check settings for the product.
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Edit page and add custom class mob-center for elements – https://prnt.sc/1tbt5vt
it works up to 768px
to make it works for 992px, add the next code in Global custom CSS:
@media only screen and (max-width: 992px) {
.mob-center {
text-align:center!important;
-webkit-box-pack: center!important;
-ms-flex-pack: center!important;
justify-content: center!important
}
}
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Hello,
Please provide temporary wp-admin access.
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Hello,
You’re welcome!
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Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area. You can use any email for it.
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Hello,
Go to settings of the Mobile panel > delete all default elements and add new from scratch. Check how it works then.
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Yes, provide temporary wp-admin access via the Private Content area, please.
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Hello,
Theme Options > Header builder > Bottom header > add margin bottom
or add the next code in Theme Options > Theme custom CSS:
.archive .content-page {
margin-top: 30px;
}
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Hello,
There is no such option, unfortunately.
You can maybe find a plugin that provides such functionality, or contact the support of WooCommerce to get advice.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
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Hello,
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version (in your case, Default demo with WPBakery builder) from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
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You’re welcome!
Add connection block with 2 elements (menu and promo text) then activate Vertical block option for the block, and mentioned elements will be placed one under another.
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Hello,
Deactivate the theme http://prntscr.com/1217ze4 and delete it from old sites, then reply here.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
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Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
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Hello,
Submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.
Meanwhile, you can try to use the Connection block and Vertical block option.
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Here is what I can see on your single post – https://prnt.sc/1tb2b5h
There is no option to remove author name without additional customization in files.
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Fixed. The next theme update will contain the fix too
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Hello,
Try to re-upload the logo image to your media library and re-select it via Theme Options, currently it loading via http, not https
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Hello,
There is no such option. But you can submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will try to implement this.
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Hello,
Please provide temporary wp-admin access, so we can take a closer look.
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Hello,
Please check this topic – https://www.8theme.com/topic/how-do-i-add-labels-on-products-like-new-on-sale-and-etc/
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Hello,
You can activate the theme now.
Provide URL and wp-admin access, so we can help you with the import. WPBakery or Elementor version?
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Hello,
Please describe your request in more detail
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Hello,
Describe your request in more detail, please. Provide an example.
Buy now button can be enabled via Theme Options
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Hello,
There is no such option. Please submit requests here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.
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Hello,
Thank you. I have passed your issue to our developers. We have a lot of requests these days, so take my apologies for the possible delay.
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