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Search is not “popping-up” on pages

This topic has 9 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Morten

Participant

September 16, 2021 at 20:41

Hi.

We are setting up a site with the “Minimal Fashion” prebuilt shop. When we click on the search icon, the search dropdown do not show on pages. It only shows on Archive Pages, Single product pages, Checkout page, cart etc. NOT on any of the pages.
Can you please help?

Please, contact administrator
for this information.

#302487 Copied Theme version: 8.0.6 WooCommerce version: 5.6.0

8 Answers

Rose Tyler

Support staff

September 17, 2021 at 07:05

Hello,

We’ve checked the Search on your Home and Our story pages, it works fine. Clear cache and check one more time.
Provide URL of page where you have the problem with the search, please.

Regards

#302500 Copied

Morten

Participant

September 17, 2021 at 08:10

Hi again.

I always clear caches after making a change.

https://handover-cph.com/ – Works when you’re on the page for the first time. If you go back to the homepage at some point and want to search. it doesn’t work.

It the same on these pages, first time you’re on the page it works, but if you come back to the page it doesn’t.
https://handover-cph.com/categories/
https://handover-cph.com/shop/
https://handover-cph.com/our-story/

Please contact administrator
for this information.

#302514 Copied

Rose Tyler

Support staff

September 17, 2021 at 12:54

Hi,

We’ve checked all mentioned pages a few times, the search works fine. What browser do you use? Could you record a video of the problem?

Regards

#302565 Copied

Morten

Participant

September 17, 2021 at 13:29

I use both Safari and Chrome and it is the same in both browsers.

I have attached a video in the private content area.

Please contact administrator
for this information.

#302577 Copied

Rose Tyler

Support staff

September 19, 2021 at 07:04

Thanks for the video. Please check our demo – https://xstore.8theme.com/shop Can you see the same problem?
Provide temporary FTP access. I can’t re-create the problem on your site but I will ask our developers to check it more deeply, after the weekend.
Waiting for your reply.

Regards

#302679 Copied

Rose Tyler

Support staff

September 20, 2021 at 08:54

Please clear cache and check now. Let us know the result

Regards

#302778 Copied

Morten

Participant

September 20, 2021 at 09:06

Hi.

It seems to be working now. What did you do to make that happen?

Thank you 🙂

#302780 Copied

Olga Barlow

Support staff

September 20, 2021 at 17:43

Hello,

We made some fixed in theme files.

Regards

#302876 Copied
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