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Viewing 30 posts - 29,371 through 29,400 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:48

    Hello,

    Do you use any third-party plugins except included in our theme? Try to disable them and check Theme Options again. If it does not help, provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:45

    Hello,

    1) Go to Theme Options > Styling > Custom CSS add the following code:

    .fixed-header {background: #1a1a1a;}
    .menu-wrapper .menu > li > a, .fixed-header .navbar-header .et-wishlist-widget a, .fixed-header .header-search.act-full-width .search-btn, .fixed-header .shopping-cart-widget a { color: white;}
    .menu-wrapper .menu > li > a:hover {color: #8a8a8a;}

    2) Add You may add left/right 20px padding for the row with banners to fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 5, 2016 at 10:30

    Hello,

    You may use one-page navigation feature to do this.

    Go to Appearance > Menus create menus with Custom Links to items with anchors, fill in URL (url to page with anchor) and Anchor fields, for example http://prntscr.com/cebhlb

    Edit page and add Row ID for the section with scroll http://prntscr.com/cebi2x
    Scroll down to Page settings and enable one-page navigation and choose your menu as Custom menu http://prntscr.com/cebig9

    Do the same for the next page with section.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 4, 2016 at 12:30

    Hello,

    To change home page content go to Pages > edit Home Page. Use Visual Composer Backend/Frontend editor to change content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:52

    Hello, Kinan kenaan

    Choose Arabic localization in Settings > General > Site Language. Then follow instructions how to translate theme https://www.8theme.com/demo/docs/xstore/#translation
    In case you want to create multilanguage site use WPML plugin or any other similar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:47

    Hello,

    You are welcome! Your site looks very nice.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2016 at 12:47

    Hello,

    You don’t need plugin activation to use Visual Composer, read more https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 18:40

    Hello,

    1) Call to action VC element has default margin-bottom:35px http://prntscr.com/cddup1
    Page content has default padding-bottom: 2.86em, that’s if you don’t need it just add margin-bottom for the last row -5.5em http://prntscr.com/cdduyg

    2) You may use Prefooter widget area. I have created static block with “call to action” and added Static Block widget into Prefooter http://prntscr.com/cde5dg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 18:01

    Hello,

    It means that slider was not imported during demo data installation. Please, import slider manually. You can find slider archive in theme package, in XML files/glasses folder. Then go to Revolution Slider > Import Slider and choose slider archive.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 17:59

    Ok. Then just contact us once you finished.
    Thanks.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:53

    Hello,

    Number of decimals you can set in WooCommerce settings http://prntscr.com/cdcvm9
    All the other methods required additional customization and we are sorry but it’s not included in our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:47

    P.S. Your site looks really nice!
    We would be glad to add it into XStore examples list when you finish the store.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:45

    Hello,

    Problem caused by third-party plugins you use http://prntscr.com/cdcp7p
    I have disabled third-party plugins. Check now. Please, enable them one by one to find out which one caused the problem.

    One of your plugins is not compatible with our theme. Once you find which one, please, contact with plugin author to get help. Sometimes plugin or theme should be additionally customized to work properly together.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:32

    Hello,

    Go to Theme Options > General > Header Settings > Header overlap > OFF. When this option is enabled header overlap the content below. This option is useful when you are using breadcrumbs type with image. If you don’t want breadcrumbs then keep this option disabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:30

    Hello,

    You are welcome! We are glad that our assistance was helpful.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 16:26

    Hello,

    1) There is no option in our theme to change it. It’s possible only by additional customization.
    2) Provide, please, temporary admin panel and FTP access, we’ll fix this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 15:00

    Hello,

    Please, add the code and send me screenshots of elements that are not centered and screenshot of your code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:58

    Hello,

    I have set fuzzy strings as translated and everything seems works fine. I have also installed Loco Translate plugin and you may check translations via Dashboard http://prntscr.com/cdbgpg

    Do you have any untranslated words?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:50

    Hello,

    Seems problem is related to Full Background Image Manager WordPress Plugin plugin. I have disabled it and don’t see problem in admin panel anymore.

    Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:34

    Hello,

    If large menus does not work then only max input vars could be the reason. Have you changed them by yourself or asked hosting provider about this?

    Did you use

    max_input_vars = 3000
    suhosin.post.max_vars = 3000
    suhosin.request.max_vars = 3000

    ?

    Can’t get access to your site anymore.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 14:25

    Hello,

    1) Go to WooCommerce > Settings > Products > Display and change Catalog Images size to 300×600, because 150×300 I think is too small size for catalog product images and categories.
    https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/
    Don’t forget to Regenerate thumbnails after changes.

    2) There is no special option to cahnge text seze. You can do it using custom CSS styles. Go to Theme Options > Styling > Custom CSS and add custom code

    /* ---To change font-size --- */
    .category-grid .categories-mask h4 {font-size: 1.2rem;}
    /* ---To hide products amount --- */
    .category-grid.style-classic .categories-mask .count {display: none;}

    3) At present your image is 300×300. Go to WooCommerce > Settings > Products > Display and change Catalog Images size > Regenerate thumbnails after that.

    4) Go to WooCommerce > Settings > General > Currency and choose your currency.

    5) Every layer has Actions tab, you can set link there http://prntscr.com/cdarfk

    6) See here http://prntscr.com/cdb21o

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 13:27

    Hello,

    Please, show me screenshot of titles that you want to center. Also provide me screenshot of media query in your child theme style.css or in custom.css that should center elements you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 11:09

    Let us know the answer of your hosting provider. They should be able to solve the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 09:54

    Hello,

    Ok. Then provide admin panel and FTP access in Private Content area. I’ll check what could be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 09:51

    Hello,

    Could you provide me admin panel access to check your site?
    I checked your translation file and see that many translations are marked as Fuzzy http://prntscr.com/cd81z9
    If translation is fuzzy it won’t be translated on frontend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 09:16

    Hello,

    What browser and browser version do you use? Have you tried to edit Theme Options using another browser? Do you see the same error?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 08:50

    Hello,

    You are welcome. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 08:49

    Hello,

    We chose intercom app product because it suits all our needs. But you may choose any other plugin, there are variety of propositions. Everything depends on options you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 08:45

    Hello,

    Unfortunately, there is no individual custom product tab in XStore theme. The link you provided is from WooPress support forum.

    To add the additional custom tab for product you may use additional plugins, for example https://woocommerce.com/products/woocommerce-tab-manager/ or customize theme in case you have appropriate skills.

    If you plan any additional customization use child theme. Child theme archive you can find in theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2016 at 08:37

    Hello,

    Yes, you can use custom js in child theme. Read this post https://wordpress.org/support/topic/child-theme-most-eficient-way-of-adding-javascript-to-the-headerphp/

    If you can help us with translation of xstore.pot file it would be great! You can find xstore.pot in xstore/languages/ folder.

    When translation will be finished just tell us here and we’ll send you our email.
    Thanks you very much!

    Regards

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Viewing 30 posts - 29,371 through 29,400 (of 30,391 total)
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