Forum Replies Created

Viewing 30 posts - 24,811 through 24,840 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 11, 2017 at 14:13

    Hello,

    1) We’ll fix position option in next theme update. Unfortunately, plugin does not have the option to customize background with alpha, that’s why use the following code
    #cookie-notice {background-color: rgba(255, 255, 255, 0.6) !important;}

    2) Post can be edited during next 300mins after creation. Then you can’t edit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 11, 2017 at 10:14

    Hello,

    Use the following code in you don’t want to use the option and want to implement everything just by custom CSS
    select, textarea.form-control, textarea, .select2-container .select2-choice, blockquote.style2, .cart_totals, .order-review, .select2-container--default .select2-dropdown, .select2-container--default .select2-search--dropdown .select2-search__field, .select2-container--default .select2-selection--single, .view-switcher .switch-list a, .view-switcher .switch-grid a, .pagination-cubic ul li a, .pagination-cubic ul li span, .sidebar-slider .swiper-entry .swiper-custom-right, .sidebar-slider .swiper-entry .swiper-custom-left, .single-product-booking .product-side-information-inner > div, #product-pager .owl-prev, #product-pager .owl-next, .product-lightbox-btn, .woocommerce table.wishlist_table .product-remove a, .single-tags a, div.fancy-select div.trigger, div.fancy-select ul.options, .carousel-area .owl-prev, .carousel-area .owl-next, .owl-image-carousel .owl-prev, .owl-image-carousel .owl-next, .swiper-entry .swiper-custom-left, .swiper-entry .swiper-custom-right, .sidebar-widget .tagcloud a, .widget_calendar thead th, .widget_calendar tbody td#today, .sidebar-widget.widget_product_categories .widget-title, .quantity.buttons_added span, input[type="text"], input[type="number"], input[type="email"], input[type="search"], input[type="password"], input[type="tel"], textarea {background-color: #8d8d8d;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 13:31

    Hello,

    Seems this is theme bug. Please, provide me temporary admin panel and FTP access to fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 13:17

    Hello,

    Have you tried to change that option? Try and let me know where the grey color still is after that. I’ll provide you code to change.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 13:15

    Hello,

    Just change the href http://prntscr.com/hl5yrl

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 13:13

    Hello,

    We have created the default mega menu with subitems http://prntscr.com/hl5xo2
    1 level settings http://prntscr.com/hl5xx3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 13:03

    Hello,

    Provide me admin panel and FTP access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:58

    Hello,

    Contact plugin author to fix js error in console http://prntscr.com/hl5tb7 It breaks the options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:51

    Hello,

    Sorry, but your Youtube video is with these black bars http://prntscr.com/hl5qwn Choose the video that does not have them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:39

    Hello, @Wil

    For such issues create individual topics, please.
    I have answered to you here https://www.8theme.com/topic/lots-of-things-which-are-not-working/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:39

    Hello,

    1) After moving some of the scripts are locked http://prntscr.com/hl5ls7 That’s why it causes an issue with other scripts and some functions may not work. Please, fix this issue.
    2) If you use cache plugin it also may cause some problems.

    So, fix the errors from the screenshot (they are not related to our theme) after that contact me again and provide admin panel and FTP access to your site to check what other reasons could be.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:29

    Hello, @harshchudasama

    Yes, the latest version of our theme is compatible with WC 3.2.5.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 12:26

    Hello,

    1) Go to Theme Options > Styling > Content > Form inputs background color and border
    2) This color is set in element settings http://prntscr.com/hl5jk5 So, edit the page and check the styles of your text there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 11:25

    Hello,

    Please, contact your hosting provider and get correct FTP access.
    We need:
    FTP host, FTP user, FTP password. Credentials that you provided are not correct because every time we try to login we get the
    Response: 331 User Zivana.pauling@gmail.com OK. Password required
    Command: PASS ***********
    Response: 530 Login authentication failed

    Maybe you made any misprint or don’t know. We want to help you but we need correct access to check the files.
    Waiting for your correct access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2017 at 10:44

    Hello,

    We’ll fix this in our update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2017 at 17:43

    Hello,

    Our theme includes Flexibility scripts but they are related to IE compatibility most of all. And it’s auto applied.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2017 at 10:09

    Hello,

    Problem is related to old version of PHP that you use – 5.3. We have fixed the code to add compatibility with this version of PHP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 18:11

    Hello,

    Can’t check your site because of the maintenance mode. Can you, please, provide temporary admin panel access to check the site, settings and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 18:07

    Oh, don’t worry, sometimes such happens even with me. So, it’s ok 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 18:06

    Hello,

    Nope, it does not work http://prntscr.com/hkf0ut
    Contact your hosting provider to find out what could be the reason of this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 18:01

    Great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 18:00

    Hello,

    What version of XStore Core plugin do you use?

    Provide us with admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:45

    Hello, @stefanoconsole

    No, if you still see this issue it means that Massive addons plugin version is less than 2.3.1. Please, update plugin to latest version 2.3.2 https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:41

    Hello,

    Problem is caused by your child theme because once I enable parent theme everything works http://prntscr.com/hkemhj http://prntscr.com/hkemvk

    So, check the code of your child theme and find out what part gives this issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:30

    Hello,

    Looks like theme was not fully updated. Could you provide me FTP access to check if all the necessary files are at right place?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:16

    Hello,

    I don’t have the positive answer at this moment. Our developers are working on other complicated option and once they finish it they will be able to start with this improvement.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:14

    Hello,

    By default, we use cookies to close the popup and don’t show it on the other pages, so, once the user clicks the X button of the dark area cookies get the information that this popup should not be shown anymore. If you want to change it and apply click option for your popup content (no matter languages or simple images you display there) you need additionally customize the script to add this action.

    Code that is related to this function you can find in xstore/js/jquery.magnific-popup.js
    Then this file is minified and merged with other scripts into xstore/js/plugins.min.js http://prntscr.com/hke30e that uses our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 17:02

    Hello,

    I see. I passed your request to our developers and we’ll try to add compatibility with that plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 16:27

    Hello,

    IP address of the specialist who will work on your problem is 176.98.70.175.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 7, 2017 at 16:25

    Hello,

    Problem is caused by Arabic Woocommerce Middle east currencies plugin, js error appears even with default WooCommerce theme Storefront http://prntscr.com/hkdhdm
    Contact plugin author to fix the problem. Until this happened I would recommend to keep plugin deactivated.

    Regards

  • 1 2 3 … 827 828 829 … 1,010 1,011 1,012
    Viewing 24,840 results - 24,811 through 24,840 (of 30,337 total)
Viewing 30 posts - 24,811 through 24,840 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.