theme version 4.13
wordpress version 4.9.1
finished updating theme plugins (via appearance > install plugins > 8themes core plugins)
BUT, VISUAL COMPOSER IS NOT UP TO DATE… (don’t know how I can update this when this plugin is included in the theme? currently on version 5.21..
getting this error msg: An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?)
having these issues:
1. cannot pick background color using visual composer
2. whenever I make edits on page using visual composer, my page automatically goes down to the bottom of the page
3. missing tabs on visual composer (such as missing tabs on column settings)
please helm me address these issues.Theme version: 4.13 WooCommerce version: 4.9.1
Please read our documantation and update plugins via FTP http://xstore.helpscoutdocs.com/article/37-plugins-update
Hello, I update all plugin! but “WPBakery page builder” cannot pick background color using visual composer. seems to be deactivated or not selectable…
Theme version: 4.13
RESOLVE! I clean the cache after the all update.
Great. I’m glad that you sorted out.
Sorry for the inconvenience.
Customer fault. they always rush.
And I forgot to clear the cache. ^_^
Oh, don’t worry, sometimes such happens even with me. So, it’s ok 😉
I am having the same problem now. I updated to XStore 4.48, WPBakery 5-5-2, and Massive Addons 2.3.3.
I’ve tried in both Firefox and Chrome. And cleared the cache in both of them.
Maybe I’m missing something, but when I go to edit the Design Options on a row, clicking the colors does nothing? Is there something else I should be doing?Theme version: 4.28
I have posted a private message with site access on July 6, but there is no record of that post, and no response. Is there an issue with private posts? Can you please confirm that you do get this one.
I reset the password again and had no trouble. See private msg with all the information again.
What did you click (or other) to get that up?
As I said when I asked about this (a week ago) I may be missing something.
But I get what is shown in the private screenshot, and I cannot find anything that responds to a click.
This is very strange. As I said on July 6th, I had already tried this in multiple browsers.
I ran it again today in Chrome on two different computers, one of which had not previously logged into our site.
My Chrome is the same version you are running.
Version 67.0.3396.99 (Official Build) (64-bit)
I also logged in with the 8theme login. And I think I am clicking the exact same button you were. But I still don’t get an editable color value.
See page in private section
One other thought – how are you getting to the edit window? I am using the link at the top of the viewed page for “Edit Page”.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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