Forum Replies Created

Viewing 30 posts - 24,361 through 24,390 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 18:57

    Hello,

    Edit the element http://prntscr.com/idr10p and change the units. You did not do this. Stil font-size is without units.

    1) Do you want to change the bg and text color for that notice? Add the following custom then

    .demo_store {
        color: #ffffff;
        background-color: #ff0002;
    }

    2) Change the padding to what you need

    .menu-wrapper .menu > li > a {
        padding: 0.77em 0.07em;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 18:13

    Hello,

    Looks like some option caused the problem. Do you use any custom code in the header in ThemeOptions? Can you provide me temporary admin panel access to your site to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 18:11

    Hello,

    Provide me admin panel access to your site to check the settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 18:09

    Hello,

    1) It works for the contact page http://prntscr.com/idq5au
    If you don’t see this for the other form make sure that problem appears with our theme only or with default WP theme too. Because if you don’t see recaptcha even with default theme then you need to contact plugin author.

    2) You have enabled the secondary menu http://prntscr.com/idq7xs but have not created it. That’s why main menu had 80% width. Keep this option disabled if you don’t plan to use it.

    3) Chat option is a part of theme options, so you can’t remove it completely but you can disable it and then you won’t have any connections to our support via admin panel. Anyway, we don’t get any information except your questions and confirmation that you are the legal user of our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 17:35

    Hello,

    We need FTP access to fix this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 17:23

    Hello,

    We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 17:23

    Hello,

    assumed custom css would override existing css, seems not to be the case?

    – It depends on the style that you want to override and its priority. Also, you did not add the units http://prntscr.com/idpgcj

    1) Use Customizer to enable WC store notice http://prntscr.com/idpjpj
    2) Do you want to change the letter-spacing? Edit Custom CSS http://prntscr.com/idplg0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 17:03

    Hello,

    Provide me admin panel access to check the plugin settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 17:01

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 16:42

    Hello,

    If you use the custom theme you need to be sure that this theme supports the new version of WC before updating it. Actually, WC even has withdrawn WooCommerce 3.3.0 update because of conflict with many themes and released 3.3.1 after some time. We plan to release new theme update until the end of this week. If you don’t want to wait we can offer another our theme that supports WC 3.3.1, for example, XStore or Legenda.

    Anyway, before any major WooCommerce or WordPress update you need to be sure that your theme supports it and don’t update them if not.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 16:20

    Hello,

    WC plugin has added the new option to adjust the number of products per row http://prntscr.com/idnyzh and you need to be sure that you set the correct number of products there.
    Also, you had fixed height for the column in custom CSS. It caused additional problems. And this code with changed width for the global columns http://prntscr.com/idohmo is not a good practice.

    So, check the shop page now and let me know what problems do you still have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 16:12

    Hello,

    Unfortunately, this VC element is created for pages/posts/products only and can’t be used in Static Block to use in footer.
    If you want to show images in footer you can try Grid Anything Massive Addons element http://prntscr.com/idodyw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 14:20

    Hello,

    Ok, let’s solve your problems one by one.
    1) Search Box – what exactly do you want to change: text color or icon color or border color?
    2)Account Menu/Navigation

    @media only screen and (min-width: 992px){
    .header-wrapper.header-two-rows .languages-area .menu > li > a, .header-wrapper.header-two-rows .top-links ul > li > a {
        color: #705d3a;
    }
    .header-wrapper.header-two-rows .languages-area .menu > li > a:hover, .header-wrapper.header-two-rows .top-links ul > li > a:hover {
        color: #50432b;
    }
    }

    3) Social Media Icons

    .header-wrapper.header-two-rows .topbar-widget.etheme_widget_socials .et-follow-buttons a {
        color: #705d3a;
    }

    4) Wishlist Icon and Preview

    .navbar-header .et-wishlist-widget a {
        color: #6e5c39;
    }
    .navbar-header .et-wishlist-widget a:hover {
        color: #705d3a;
    }

    5) Shopping Cart Icon and Preview – go to Theme Options > Header settings > Show zero number of cart items on label > on. After that reply back and tell me what icon color do you prefer and what color should be on hover.

    6) Main Menu Word Underline

    .header-color-dark .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: #ebbfc1;
    }

    Footer
    7) Text color

    .footer .footer-widget p {
        color: #6f5c3a;
    }

    8) Widget Header

    .footer .widget-title, {
        color: #6f5c3a;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:58

    Hello,

    1) I don’t see any overlay on the screenshot. Could you tell me in more details what element overlays another one?

    2) If you want to customize default WordPress comments form you can read this post and follow the instructions https://premium.wpmudev.org/blog/customizing-wordpress-comment-form/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:48

    Hello, @carlosmolanodi

    If you get “API request calls error” contact your hosting provider and make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2018 at 13:28

    Hello,

    Sorry for the delay in answering. It was related to the weekend.
    We have installed theme and demo content.
    I suppose your issue was related to PHP Memory limit http://prntscr.com/idjud9 Once we changed the limit in wp-config everything works fine.

    We have installed the latest WC plugin that’s why we also installed the pre-release version of the theme that is compatible with WC 3.3.1, if you would not mind.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 9, 2018 at 07:36

    Hello,

    As I have told you translation files should be placed in wp-content/languages or wp-content/languages/themes folder. You have placed files into wp-content/themes/xstore/languages folder that’s why it did not work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:44

    Hello,

    Check the password. We can’t connect to your server

    Response: 530 Login incorrect.
    Error: Critical error: Could not connect to server

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:03

    You are welcome! Have a nice day too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 19:03

    Hello,

    1) To fix ad to cart button add the following code in custom CSS

    .content-product .button {
        line-height: 1.2;
    }

    2) As I can see you have aligned items. Do you need any other assistance from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:59

    Hello,

    Enable WP debug and also check the server error logs. What errors do you have there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:58

    Hello,

    1) No, I don’t think. We thought that you want to hide that toolbar for the product categories/subcategories but to show on the show page – it’s possible, that’s why we gave you that code. But if you want to show for subcategory – it won’t work.

    2) Yes, use

    .woocommerce-pagination.pagination-cubic {
        display: none;
    } 

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:52

    Hello,

    I don’t see this problem anymore, for me it works fine https://gyazo.com/c4df5dd263ae8cd5d7513e401a624b0a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:31

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:29

    Hello,

    Try this code to change the Update Cart button

    .woocommerce-cart-form button.btn.gray {
        background-color: red;
        color: white;
    }
    .woocommerce-cart-form button.btn.gray:hover {
        background-color: white;
        color: red;
    }

    Try this code to change coupon button

    .checkout_coupon .coupon .btn {
        background-color: red;
        color: white;
    }
    .checkout_coupon .coupon .btn:hover {
        background-color: white;
        color: red;
    }
    

    We have sent you email for the translation. Thank you!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:25

    Thank you for your understanding!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:21

    Hello,

    Yes, if you want to use the latest version of Legenda theme you need to update WooCommerce to version 3.3.1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:16

    Hello,

    Provide us FTP access, please, to check what is the reason of this issue.
    Translation files should be placed in wp-content/languages folder, make sure that you uploaded them into this folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:08

    Hello,

    Could you, please, provide me temporary admin panel access to your site? It will be faster to create the necessary code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2018 at 18:06

    You are welcome!

    Regards

  • 1 2 3 … 812 813 814 … 1,010 1,011 1,012
    Viewing 24,390 results - 24,361 through 24,390 (of 30,337 total)
Viewing 30 posts - 24,361 through 24,390 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.