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You have reached activation number limit

This topic has 6 replies, 4 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

  • Avatar: Hoellwarth
    Hoellwarth
    Participant
    February 1, 2018 at 00:10

    Hello, I deactivated my Royal theme in my demo website in order to activate to my customer’s one but I’m unable to do that. Please check the count and help me, thank you.

    In private content you’ll see my purchased code.

    Regards.

    Please, contact administrator
    for this information.
    #183522 Copied
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 09:04

    Hello,

    Please try to activate theme now.

    Regards

    #183539 Copied
    Avatar: Hoellwarth
    Hoellwarth
    Participant
    February 1, 2018 at 23:37

    It works now, thank you.

    #183666 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2018 at 08:04

    You’re welcome!
    Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    #183673 Copied
    Avatar: carlosmolanodi
    carlosmolanodi
    Participant
    February 10, 2018 at 17:30

    ad to delete my page because I was hacked. re-install the theme no longer receive the purchase code to activate it. how can I solve that?

    Please, contact administrator
    for this information.
    #184685 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2018 at 13:48

    Hello, @carlosmolanodi

    If you get “API request calls error” contact your hosting provider and make sure that abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.

    Regards

    #184813 Copied
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