Hello,

Do you have hidden products? Because we use WC function to display products and it counts even hidden products.
If you don’t have hidden products but still have this issue then reply back and provide me admin panel access.

Regards

Hello,

You can use Elementor plugin if you want but VC elements will be just text for the Elementor and you need to build all the pages from scratch.

Once you activate plugin you should get the following http://prntscr.com/ihp6i1

Regards

Hello,

Yes, use featured images for your products no less than 300×300px, actually, I would suggest you even no less than 600x600px to have a good image on single product page, because at present it’s so small http://prntscr.com/ihd3hb

Regards

Hello,

It’s because some product images are smaller than the width that you set in WC options, for example your_domain/wp-content/uploads/lo-ado.jpg it is 210x240px or your_domain/wp-content/uploads/lomo-cer.jpg 275x183px

So, add the following code if you use such a small featured images

.content-product .product-content-image img {
    min-width: 1px;
    width: auto;
    max-height: 183px;
}

Or use images no less than 300×300 for your products. Then you won’t need that code.

Regards

Hello,

We have sent archives to your registration email.

Regards

Hello,

Update theme to version 4.19, this bug with Products VC element columns was fixed.

Regards

Hello,

1) We have solved this in chat
2) I have added some custom to page custom CSS to add the scroll for that image. Check the page.
3) Can you provide me screenshot of the problem? Or explain in details what exactly is wrong. Because I don’t see problems http://prntscr.com/igw8zi

Regards

Hello,

If you want to use theme version 4.18 or higher you need to update WooCommerce plugin to version 3.3.1, because 4.18 update was the major update and requires WC 3.3.1.
So, either downgrade theme version or update WooCommerce plugin.

Regards

Hello,

Unfortunately, some Massive Addons elements do not declare the support of frontend editing http://prntscr.com/igrxcy and that’s why it’s blocked I suppose. So, use the backend editor for the pages where you use Massive Addons elements. For other pages, where you don’t use MA elements, FrontEnd editor works, for example http://prntscr.com/igry9q

Regards

Hello,

1) If you want to show 12 products per page from the start you need to set it in Theme Options http://prntscr.com/ifxzz2 You set 9, that’s why you see 9 products
2) If you want to use Infinite Scroll you need to add correct classes in plugin setting. Classes that you need to add there you can find in theme documentation
https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

For your theme version it should be
Content Selector: .products-loop
Item Selector: .product
Navigation Selector: .after-shop-loop .pagination-cubic
Next Selector: .after-shop-loop .pagination-cubic a.next

Again, you did not add them http://prntscr.com/ify0m2

Once I changed these setting everything works fine.

Regards

Hello,

Please, provide us temporary admin panel and FTP access to your site to check the problem.

Regards

You are welcome. You too!

Regards

Hello,

Search by SKU (that includes search by SKU for the variations) is XStore feature and does not come with WooCommerce by default. You can go to Theme Options > Header Settings > disable search by SKU and try to search that product again by product name instead of SKU. Or enable search by SKU and set the SKU for both variations different that default SKU for the product and try again to search by SKU.

Regards

Hello,

WC 3.3.1 added option to set products per row. Open customizer and make sure that you set 3 in new WC option http://prntscr.com/ifmkd7

Regards

Hello,

If you made some changes in DB it could be the reason of your issue.
But if I check your site I don’t see the mentioned problem with products or brands. Have you sorted out?

Regards