Make sure that you set the correct settings in plugin options http://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
Also, WooCommerce developers have added some new options in version 3.3 related to products number per row. Read more – https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/
Go to http://prntscr.com/ie62qg and set settings and classes according to our documentation http://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
Also, on your shop page – http://prntscr.com/ie64o5 (3 columns and gap), this means that you need to set the same products columns count in Theme Options and in Customizer > Woocommerce > Product Catalog > Products per row.
1) If you want to show 12 products per page from the start you need to set it in Theme Options http://prntscr.com/ifxzz2 You set 9, that’s why you see 9 products
2) If you want to use Infinite Scroll you need to add correct classes in plugin setting. Classes that you need to add there you can find in theme documentation
For your theme version it should be
Content Selector: .products-loop
Item Selector: .product
Navigation Selector: .after-shop-loop .pagination-cubic
Next Selector: .after-shop-loop .pagination-cubic a.next
Again, you did not add them http://prntscr.com/ify0m2
Once I changed these setting everything works fine.
Glad we helped. 🙂
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