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Viewing 30 posts - 24,271 through 24,300 (of 30,337 total)

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Olga Barlow

Participant

February 21, 2018 at 18:49
Hello,

You can hide the part of the title using this code in custom CSS

.content-product .product-title a { height: 7.5ex; overflow: hidden; line-height: 2.5ex; }

Regards
#185899 Copied In reply to: Problem with the appearance of the products
Olga Barlow

Participant

February 21, 2018 at 18:44

Hello,

Your site has container width 1170px http://prntscr.com/ihx308
Shop page has sidebar and products area http://prntscr.com/ihx3n9 where every product has 25% width (189px). Image can’t be larger than product block. So if you want to have them bigger increase the container width.

Regards

#185898 Copied In reply to: Categorie Bugs and Image Sizes

Olga Barlow

Participant

February 21, 2018 at 18:33

Hello,

1) Do you want to edit the product category page? You can’t do this using VC. Product category inherits the shop page layout that you can adjust via Theme Options > E-Commerce > Shop and Product Page items.
Also, you can add the category description in Products > Categories > edit the category.

2) If you want to have home page with header overlap but don’t need this for all the other pages, products then disable this option in Theme Options but enable for the page only http://prntscr.com/ihwz0j

Regards

#185897 Copied In reply to: Cant edit page at all

Olga Barlow

Participant

February 21, 2018 at 18:24

You are welcome!

Regards

#185895 Copied In reply to: Related Products to show product from sub category
Olga Barlow

Participant

February 21, 2018 at 18:22
Hello,

1) Use the following

.single-product-booking .product-side-information-inner .price .amount { color: #04899f; }

2) Use the following

.woocommerce table.wishlist_table td.product-add-to-cart a { border-radius: 4px !important; }

3) Use the following

.woocommerce table.wishlist_table .product-name .yith-wcqv-button.button { line-height: 1.5; font-size: 13px; font-weight: 400; height: auto; }

Regards
#185894 Copied In reply to: Quick View – Quantity disappeared
Olga Barlow

Participant

February 21, 2018 at 18:13

Hello,

I checked your site and did not find any translation file. Once I added translations into /wp-content/languages/themes folder it works fine on the frontend. Looks like you just deleted your translation.

Regards

#185892 Copied In reply to: Traslate theme
Olga Barlow

Participant

February 21, 2018 at 13:40
Hello,

What security reasons if subscriber wp role doesn’t have almost any permissions?
Or please disable maintenance mode every time when you contact us.

Add the following custom code to show the q-ty

.yith-quick-view-content .quantity { opacity: 1; }

Regards
#185817 Copied In reply to: Quick View – Quantity disappeared
Olga Barlow

Participant

February 21, 2018 at 13:35

Hello,

1) WooComemrce plugin is not included but it’s free plugin, so you can easy install it via Plugins > Add new or Appearance > Install plugins. No matter what you install first theme or plugin, but it should be installed before demo content import if you want to get demo products, actually as all the other required bundled plugins.

2) You can extend support if you need. Detailed information you can find on the Envato https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

This is Envato area and we don’t manage this.

Regards

#185815 Copied In reply to: XStore Woocommerce

Olga Barlow

Participant

February 21, 2018 at 13:31

Hello,

I see the chat window in your admin panel http://prntscr.com/ihs8b3
This chat is for ЧІещку theme support only. It’s not the option for your site visitors. If you want to implement this chat for your visitors check this https://www.intercom.com/ and their rules.

Regards

#185812 Copied In reply to: Pop up Chat not working

Olga Barlow

Participant

February 21, 2018 at 13:26

Hello,

I don’t see 2 sliders on the home page. I see just one slider with thumbnails. To get this slider you can import the default Revolution slider example, for example this one https://revolution.themepunch.com/wordpress-slideshow-gallery/
Default Rev Slider archives you can find here https://www.8theme.com/download-plugins/

To get the header like on your site you need to enable header overlap option in header settings and also set the background color for the header.

Regards

#185811 Copied In reply to: Best Theme Demo for a Specific Website

Olga Barlow

Participant

February 21, 2018 at 13:20

Hello,

We have sent you slider archive to your registration email. Let me know if it works for you.

Regards

#185809 Copied In reply to: Revolution Slider – Freelance theme import demo doesn't have all slides

Olga Barlow

Participant

February 21, 2018 at 13:17

Hello,

Could you, please, provide me temporary admin panel access to check the WC settings and your categories?
I’m not sure why you have this duplication.

Regards

#185808 Copied In reply to: Viewing Categories at Products Page.

Olga Barlow

Participant

February 21, 2018 at 13:13

Hello,

We use the default WooCommerce plugin option to display related products https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

And it does not have any options to sort the query type. If you want to change it you can do this only by additional customization.

Contact WPKraken team to get help with any additional customization.

Regards

#185807 Copied In reply to: Related Products to show product from sub category

Olga Barlow

Participant

February 21, 2018 at 13:10

Hello,

As I have told you in comments everything depends on what version of theme and what version of WC plugin you use. Before the 4.16 update we made many improvements for the search option and we won’t be able just to replace the files related to search option because these files may crash other options of old version of theme.

So, create staging website with a full copy of production, create child theme on that new site and move all your changes into child theme. After that update parent theme.

Keep in mind that the latest version of XStore (4.19) works with WC 3.3.1 and higher and does not support WC 3.2.x.

Next time do all the changes in child theme only to be able to update parent theme without additional problems.

Regards

#185805 Copied In reply to: Search feature not working properly

Olga Barlow

Participant

February 21, 2018 at 12:59

Hello,

That category is the default WooCommerce category. So, they do changes related to it. Contact WC plugin support to solve this situation, our theme does not affect it.

Regards

#185801 Copied In reply to: Removal of Uncategorized from shop side bar

Olga Barlow

Participant

February 21, 2018 at 12:56

Hello,

You don’t have this tab even with the official WooComerce theme storefront http://prntscr.com/ihrq7j
I suppose problem is related to some third-party plugin that you use. Try to disable them one by one and check which one caused the issue.

Regards

#185800 Copied In reply to: Review tab problem

Olga Barlow

Participant

February 21, 2018 at 12:44

Hello,

We’ll fix it in next theme update that will be released tomorrow. If you provide me FTP access we’ll be able to fix it for your before the update.

Regards

#185799 Copied In reply to: Pagination not working for filtered attributes

Olga Barlow

Participant

February 21, 2018 at 11:35

Hello,

There is no option to choose related products query type by default but you can try to implement it by additional customization.

Read this post https://nerdymind.com/our-blog/woocommerce-restricting-related-products-to-tags-only
Do all the changes in the child theme.

Regards

#185788 Copied In reply to: Restricting Related Products to Tags Only

Olga Barlow

Participant

February 21, 2018 at 11:28

Hello,

You need to install and activate child theme (follow documentation https://www.8theme.com/documentation/docs/child-theme/ ) and then if you need to do any changes (styles or code) use child theme. How child theme works you can read here https://codex.wordpress.org/Child_Themes

So, add your functions into child theme functions.php instead of the parent theme. All the changes made in parent theme will be lost after theme update.

Let me know if you need any other detailed explanation.

Regards

#185787 Copied In reply to: where i put my code function in theme file function.php it disappear

Olga Barlow

Participant

February 21, 2018 at 11:18

Hello,

It won’t solve the issue but we will know if the problem is related to our theme files or to WooCommerce plugin. We should find out what causes the issue.
If problem appears with our theme only and related to theme files we’ll be able to fix it. But if it does not work even with official WC theme then you need to contact WC plugin support, we won’t be able to fix this issue.

Regards

#185785 Copied In reply to: error when order confimed

Olga Barlow

Participant

February 21, 2018 at 11:16

Hello,

Go to Appearance > Widgets > Right/Left top bar widget area https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

Regards

#185784 Copied In reply to: Where can I find settings dropdown topbar?

Olga Barlow

Participant

February 21, 2018 at 11:13

Great 😉

#185783 Copied In reply to: site very low

Olga Barlow

Participant

February 21, 2018 at 11:13

You are welcome!

Regards

#185782 Copied In reply to: promo popup not work

Olga Barlow

Participant

February 21, 2018 at 10:57

Ok, sure. Feel free to contact us.

Regards

#185778 Copied In reply to: Header/Footer Elements Color

Olga Barlow

Participant

February 21, 2018 at 10:56

Hello,

Provide us link to category where it does not work because we don’t find problem http://prntscr.com/ihq682

Regards

#185776 Copied In reply to: Pagination is not working for category pages.

Olga Barlow

Participant

February 21, 2018 at 10:54

Hello,

Speed up your site as much as you can. Then scripts loading time will be minimal and you won’t see this effect.

Or you may contact Visual Composer plugin author and ask if they have any solution for this because we don’t.

Regards

#185775 Copied In reply to: Visual composer row setting loads default first

Olga Barlow

Participant

February 21, 2018 at 10:49

Hello,

I need to inspect code of your quick view to help you.
Could you finally create the test user with limited permissions for our support to allow us to check your site when you ask such things? Would be much appreciated!

Regards

#185774 Copied In reply to: Quick View – Quantity disappeared

Olga Barlow

Participant

February 21, 2018 at 10:43

Hello,

Provide me the link to your site and temporary admin panel access to check your grid and image settings.

Regards

#185772 Copied In reply to: Categorie Bugs and Image Sizes

Olga Barlow

Participant

February 21, 2018 at 10:42

Hello,

I see the popup if check your site http://prntscr.com/ihpyfb

If you close the popup it won’t appear again, to get it again you need to clear cookies.

Regards

#185771 Copied In reply to: promo popup not work

Olga Barlow

Participant

February 21, 2018 at 10:39

You are welcome!

Regards

#185770 Copied In reply to: Sticky Header
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Viewing 24,300 results - 24,271 through 24,300 (of 30,337 total)

Viewing 30 posts - 24,271 through 24,300 (of 30,337 total)

← 1 2 3 … 809 810 811 … 1,010 1,011 1,012 →

Forum Replies Created

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