Hello,

1) For me, it takes some time but works https://gyazo.com/c395b9324b9b9969ea8fc7d4ab8bb298
Loading time depends on your server because it sends the request to your DB and once gets the result displays it.
2) There few plugins that allows to implement multilingual site:
– WPML (cool plugin but paid)
– qTranslate (free plugin)
– Polylang (blog version is free, e-Commerce version is paid)
Choose one of them to create the multilanguage site. Also, WPML includes multicurrency.
3. If you use WC 3.3 and higher you need to update Royal theme to 4.0 or higher. 4.0 is major update and if you want we could help you with this to avoid problems after the update. Tell me if you did any changes in template files or royal theme?
4. Use cache plugin, optimize images, disable all the plugins that you don’t use.
5. These problems were fixed in 4.0 update, so they should disappear once you update the theme.

But if you are using child theme you will need to do some changes in child theme functions.php. Tell me if you are ready to update and I’ll guide you. Or provide admin panel and FTP access and we’ll update theme and child theme for you.

6. Top bar does not have center widget area but it’s possible to add text to the left top bar widget area and then move it to center using custom styles. Add your information using paragraph with some custom class and I’ll send you CSS styles.

Regards

Hello,

Go to Pages > edit your page and add the following custom in page custom CSS

@media only screen and (max-width: 1500px) and (min-width: 992px){
.banner.responsive-fonts .banner-content .banner-title, .banner.responsive-fonts .banner-content .banner-subtitle {
    zoom: 1;
}
}

Regards

Hello,

I have checked your site and don’t see any translation file for the xstore theme
Please, follow theme documentation and create not just a WC plugin translation file http://prntscr.com/ikswww but theme translation also тому https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Hello,

We have added custom code in child theme style.css to fix the problem. Check now.

Regards

Hello,

We checked the FTP and see only empty directory http://prntscr.com/iks1m1
Seems this user has wrong destination folder.

Regards

Hello,

You can use custom CSS and make mega menu container larger
@media only screen and (min-width: 992px){
.item-design-mega-menu.columns-6 .nav-sublist-dropdown, .menu-element .item-design-mega-menu.columns-6 .nav-sublist-dropdown {
width: 1415px;
}}

But maybe it would be better to change column width for the item that is smaller and for the menu item that is larger http://prntscr.com/ikj8nw

Regards

Hello,

1) Make sure that you set correct settings for that plugin according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

2) Add the following custom code in Theme Options > Styling > Custom CSS

.content-product .star-rating {
    display: none;
}

Regards

Hello,

I think it’s not a problem to create footer like you have on the screenshot. If you provide PSD and admin panel access I’ll be able to help you with base layout.

But header requires additional customization because elements highlighted here http://prntscr.com/ikig1r can’t be there without additional customization of header structure. So, if you have PHP and CSS skills I can point you to the right direction and tell what files you need to edit.

Regards

Hello,

Secondary menu has vertical flex direction, main menu – horizontal.
If you want to have horizontal columns I would recommend you to use Static Blocks to create your mega menu. For example
Step 1 – Static block http://prntscr.com/iki03a
Step 2 – Choose block in the menu options http://prntscr.com/iki0kb

Regards

Hello,

1) If the plugin works fine with Storefront but does not display options on the single product page with our theme only then contact plugin author and ask what WC hook does he use to display these options? Maybe this hook is missing in our theme and we’ll be able to add this.

2) “is the latest update for xstore Version 4.9.4” – don’t understand your question. 4.9.4 – is WP version and XStore 4.20 is compatible with this version of WordPress. What another update you are looking for?

3) Go to Theme Options > Header Settings > Disable Header overlaps the content option.

Regards

Hello,

1) If you want to update theme to the latest version you need to update WC plugin to version 3.3.3 first because the new version of XStore theme does not support WC 3.2.x anymore.
2) If you want to get help with theme and plugin update provide me correct FTP access to your site and do the backup of all the files and DB before reply back.

Regards

Hello,

FTP access to dev site is not correct. Please, check the password and reply back.

Regards

Hello,

If parent theme is enabled everything works fine even when Essential Grid plugin is activated. So, contact your developer to fix the problem because looks like the issue is caused by custom code in child theme.

Also, keep in mind that you don’t need to buy plugins that came bundled with our theme. You can get the updated version of all the included plugins here https://www.8theme.com/download-plugins/
If you did not find the latest version there just report us and we’ll update plugins on that page.

Regards

He-he, now you know about this hidden option 😉
You are welcome!

Regards

Hello,

For me, it looks like a bug but we checked this with the official WooCommerce theme – Storefront and it works in the same way. Category description is the default WC plugin option, bottom description is XStore theme feature that’s why you see the difference between them. You can contact WC plugin support to clear the situation with product category description.

Regards