Hello,
You are welcome!
Regards
Hello,
You are welcome!
Regards
Hello,
1) You need to set correct settings http://prntscr.com/ilsw9d
2) You need to Regenerate thumbnails. I have started regeneration but it takes time because you have a lot of images. But those images that were regenerated looks ok http://prntscr.com/ilt4cz
So, go to Tools > Regenerate thumbnails and regenerate all the thumbnails you have for the products.
Regards
Hello,
1) Go to Appearance > Themes > enable official WooCommerce theme Storefront and check if this problem appears even with the default theme.
2) If yes, then to contact plugin author to solve the problem. We won’t be able to do this.
3) If the problem happens only when our theme is enabled and everything works fine with the default WC theme then reply back to me.
Regards
Hello,
If you need detailed information about theme localization read these articles
https://developer.wordpress.org/themes/functionality/localization/
https://premium.wpmudev.org/blog/how-to-localize-a-wordpress-theme-and-make-it-translation-ready/
To avoid problems with translation we use theme text domain for all the strings included in our theme, even for the WC files because if they are included in theme folder they are part of the theme, not part of the plugin.
Regards
Besides, I see that you have already installed the localization. So, if you have problems with the slider, hover effect or images size then provide me the list of issues one by one, describe what you want to change and screenshots for better understanding.
Regards
Hello,
FTP access does not work for us. Can you, please, change the password and provide me correct one?
Regards
Hello,
You are welcome!
1) I have added the following code in your custom CSS. Clear the cache and check
/* Chrome/Opera/Safari */
input[type="text"]::-webkit-input-placeholder,
input[type="email"]::-webkit-input-placeholder,
input[type="password"]::-webkit-input-placeholder,
input[type="tel"]::-webkit-input-placeholder,
input[type="number"]::-webkit-input-placeholder{
color: #fff;
}
/* Firefox 19+ */
input[type="text"]::-moz-placeholde,
input[type="email"]::-moz-placeholde,
input[type="password"]::-moz-placeholde,
input[type="tel"]::-moz-placeholde,
input[type="number"]::-moz-placeholde{
color: #fff;
}
/* IE 10+ */
input[type="text"]:-ms-input-placeholder,
input[type="email"]:-ms-input-placeholder,
input[type="password"]:-ms-input-placeholder,
input[type="tel"]:-ms-input-placeholder,
input[type="number"]:-ms-input-placeholder{
color: #fff;
}
/* Firefox 18- */
input[type="text"]:-moz-placeholder,
input[type="email"]:-moz-placeholder,
input[type="password"]:-moz-placeholder,
input[type="tel"]:-moz-placeholder,
input[type="number"]:-moz-placeholder{
color: #fff;
}
2) Yes, you can delete it.
3) You can remove it, we don’t need it anymore.
Regards
Hello,
Price range is default way how WooCommerce displays the price if variations have different prices. Probably you’ll be able to change it by additional customization. So if you want to remove the price range for the variable products I would recommend you to read this post https://businessbloomer.com/disable-variable-product-price-range-woocommerce/
Regards
Hello,
Problem with checkout is related to plugin The Courier Guy plugin Woocommerce V3. Contact plugin author to solve the issue.
Regards
Hello,
Problem with checkout is related to plugin The Courier Guy plugin Woocommerce V3. Contact plugin author to solve the issue.
Regards
Hello,
You can try All Export plugin to export product name, ID and brand.
Regards
Hello,
I think the new theme update that includes both – compatibility with WC 3.3.3 and PHP 7.0 – will be released at the beginning of the next week.
Regards
Hello,
Please, provide us FTP and admin panel access to your site to help you with this issue.
Regards
Hello,
Unfortunately, additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy#whats-not-included-item-support
But many users ask us about my account link in that place, so very likely our developers will add the option to change the position of that link and choose where you want to show it. So, follow our updates.
Regards
Hello,
Sorry for some delay in answering.
WooCommerce 3.3.3 update changes the image adjustment. Have you used hard crop before the update? Because all you images have different sizes without hard crop.
Can you provide me temporary admin panel access to help you with settings?
Regards
Hello,
Take my apologies for the such a long delay in answering. I have created both mega menus using Static Block.
All you need is to create the static block that will have the columns/rows layout you need and use Menu item list VC element to add menu items and subitems. Once block is created choose it for the first menu item in your menu, choose mega menu design and mega menu columns number to set width of the mega menu http://prntscr.com/iliz8r
Let me know if you need to re-create any other menu item from our electronics demo as example.
Regards
Hello,
Our theme does not include any additional plugins for the shipping. List of included plugin you can find here https://www.8theme.com/documentation/xstore/plugins/included-plugins/
But our theme supports all the default WooCommerce plugin options for the shipping https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
But default shipping options do not have the shipping calculator based on weight, so you need to use the additional plugin to implement this. Which one – check my first message.
Regards
Yes, sure.
Regards
Hello,
We have fixed the problem with the undefined variable. Also, added our post options for the new post type by additional customization in the child theme. Check, please.
Regards
Hello,
No, questions marks is not a good result but we did not see it when the option was activated. That’s why I have asked you to check too.
Anyway, once we get the admin panel and FTP access we’ll check everything and then contact plugin author. Because we don’t have such issue on our test installations.
Regards
Hello,
What type of the blog do you use? Can you provide me link to the page where you want to hide author?
Regards
Hello,
Yes, we understand you. I have passed your request to our developers and we’ll add compatibility with PHP 7.0 for the Legenda theme.
Regards
Hello,
I have sent you message 5 days ago but did not get any reply http://prntscr.com/il1kyo
So, please provide me FTP and Dashboard access to your site. If we contact with plugin developers they may need this to help you. And then we’ll contact them.
Regards
Hello,
Yes, sure we can help you this theme installation. Just provide us Dashboard and FTP access to your site and tell me what demo version do you prefer to install?
Regards
Hello,
Check your site now.
Regards
You are welcome!
Regards
You are welcome!
Regards
Hello,
Please, provide me Dashboard and FTP access to your site and xstore purchase code in the Private content area.
Regards
Hello,
What about 8theme Products VC element? It has options for the responsive http://prntscr.com/il17j8
Regards
Hello,
Check now, please.
Regards