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FTP Access - by Su Flo - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Olga Barlow

Su Flo

Participant

February 27, 2018 at 09:09

Hi Rose,

Our FTP ACCESS credentials are in the private content as requested.

Kind Regards, Su.

Please, contact administrator
for this information.

#186429 Copied

8 Answers

Su Flo

Participant

February 28, 2018 at 08:56

Dear xXstore,

Checking if you have received the FTP code?

Kind Regards, Su.

#186597 Copied

Olga Barlow

Support staff

February 28, 2018 at 09:17

Hello,

We checked the FTP and see only empty directory http://prntscr.com/iks1m1
Seems this user has wrong destination folder.

Regards

#186605 Copied

Olga Barlow

Support staff

February 28, 2018 at 09:17

Hello,

We checked the FTP and see only empty directory http://prntscr.com/iks1m1
Seems this user has wrong destination folder.

Regards

#186606 Copied

Su Flo

Participant

February 28, 2018 at 12:50

Hi Olga,

Fresh Credentials are now in the Private Content. Could you let me know if yo have any problems,

Kind regards, Su.

Please, contact administrator
for this information.

#186645 Copied

Su Flo

Participant

February 28, 2018 at 18:02

Hi Olga,

Checking if anyone has had the chance to sort out our problems as yet as the FTP code is time restricted.

Kind Regards, Su.

#186729 Copied

Olga Barlow

Support staff

February 28, 2018 at 19:50

Hello,

Check your site now.

Regards

#186738 Copied

Su Flo

Participant

February 28, 2018 at 20:43

Thanks Olga, Will take a look in the morning 🙂

#186745 Copied

Olga Barlow

Support staff

March 1, 2018 at 18:43

Yes, sure.

Regards

#186862 Copied
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