Forum Replies Created

Viewing 30 posts - 24,151 through 24,180 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 20:21

    Hello,

    I have asked about FTP access. You provided Dashboards access only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 20:18

    Hello,

    You need to create FB app and use its ID https://documentation.laborator.co/kb/like-2-discount/general-settings/

    Provide me temporary admin panel access to check the plugin settings that you set.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 20:14

    Hello,

    1) Can you, please, provide me temporary admin panel access to check the settings?
    2) Can you provide me screenshot of where you are trying to change the buttons color and what settings do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 20:12

    Hello,

    1) Great.
    2) Yes, edit row settings where you placed the Instagram element and choose Stretch Row and content http://prntscr.com/im0058

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:38

    Ok, we are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:37

    Hello,

    First of all, if you check the list that you provided you’ll see that there are 4 plugins also in your list:
    xl-woocommerce-sales-triggers
    woocommerce-jetpack
    invisible-recaptcha
    invoicebuilder

    Can you also clarify what warnings or error do you get? Because I don’t understand what is wrong with these sessions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:27

    Hello,

    What version of Visual Composer plugin do you use?
    Try to enable the default WP theme. Do you have the same issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:26

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:26

    Hello,

    1) Yes, unfortunately. We don’t have the individual option for every heading.
    2) Go to Appearance > Themes > install and activate Storefront theme. Check the checkout.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:23

    Hello,

    1) Provide me temporary FTP access to fix the problem with breadcrumbs settings
    2) We don’t have any special settings for the sidebar styling.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:05

    Hello,

    Oh, I see. Ok, I’ll pass this info to our developers and we’ll try to fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:03

    Hello,

    Problem is caused by incorrect username http://prntscr.com/ilz19a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 19:00

    Hello,

    1) Check if MB Strings module is enabled on your server http://prntscr.com/ilywu3
    2) Go to Theme Options > deactivate theme and then activate again using the same code. Try to update after that.

    Keep in mind that you can use 1 license for the one project only (according to ThemeForest license policy). I have checked your licenses and found that you have at least 4 different projects but only 2 XStore licenses.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 18:52

    Hello,

    I should be able to disable plugins (cache and maintenance mode) to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 18:51

    Hello,

    Can you, please, disable cache plugin if you are still developing the project? You’ll be able to enable it once you finish. Till this happened cache plugin only create difficulties with editing CSS styles.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 17:24

    Hello,

    Provide me screenshot of your Instagram element settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 17:23

    Hello,

    We moved the inline CSS to options-style.min.css to speed up the site loading and there is no option to disable this feature. But you can exclude the file from CDN if you don’t want to cache it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 17:09

    Hello,

    Unfortunately, it looks like theme bug. Can you provide me FTP access and we’ll try to fix it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 12:48

    Hello,

    Please, provide me temporary admin panel access to your site and before this update both – WC plugin and theme to latest versions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 12:46

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 12:46

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 12:27

    Hello,

    1) You need to set correct settings http://prntscr.com/ilsw9d
    2) You need to Regenerate thumbnails. I have started regeneration but it takes time because you have a lot of images. But those images that were regenerated looks ok http://prntscr.com/ilt4cz
    So, go to Tools > Regenerate thumbnails and regenerate all the thumbnails you have for the products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 12:00

    Hello,

    1) Go to Appearance > Themes > enable official WooCommerce theme Storefront and check if this problem appears even with the default theme.
    2) If yes, then to contact plugin author to solve the problem. We won’t be able to do this.
    3) If the problem happens only when our theme is enabled and everything works fine with the default WC theme then reply back to me.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 11:54

    Hello,

    If you need detailed information about theme localization read these articles
    https://developer.wordpress.org/themes/functionality/localization/
    https://premium.wpmudev.org/blog/how-to-localize-a-wordpress-theme-and-make-it-translation-ready/

    To avoid problems with translation we use theme text domain for all the strings included in our theme, even for the WC files because if they are included in theme folder they are part of the theme, not part of the plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 11:50

    Besides, I see that you have already installed the localization. So, if you have problems with the slider, hover effect or images size then provide me the list of issues one by one, describe what you want to change and screenshots for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 11:47

    Hello,

    FTP access does not work for us. Can you, please, change the password and provide me correct one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 11:42

    Hello,

    You are welcome!

    1) I have added the following code in your custom CSS. Clear the cache and check

    /* Chrome/Opera/Safari */
    input[type="text"]::-webkit-input-placeholder,
    input[type="email"]::-webkit-input-placeholder,
    input[type="password"]::-webkit-input-placeholder,
    input[type="tel"]::-webkit-input-placeholder,
    input[type="number"]::-webkit-input-placeholder{ 
      color: #fff;
    }
     /* Firefox 19+ */
    input[type="text"]::-moz-placeholde,
    input[type="email"]::-moz-placeholde,
    input[type="password"]::-moz-placeholde,
    input[type="tel"]::-moz-placeholde,
    input[type="number"]::-moz-placeholde{ 
      color: #fff;
    }
    /* IE 10+ */
    input[type="text"]:-ms-input-placeholder,
    input[type="email"]:-ms-input-placeholder,
    input[type="password"]:-ms-input-placeholder,
    input[type="tel"]:-ms-input-placeholder,
    input[type="number"]:-ms-input-placeholder{ 
      color: #fff;
    }
    /* Firefox 18- */
    input[type="text"]:-moz-placeholder,
    input[type="email"]:-moz-placeholder,
    input[type="password"]:-moz-placeholder,
    input[type="tel"]:-moz-placeholder,
    input[type="number"]:-moz-placeholder{ 
      color: #fff;
    }

    2) Yes, you can delete it.

    3) You can remove it, we don’t need it anymore.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 10:47

    Hello,

    Price range is default way how WooCommerce displays the price if variations have different prices. Probably you’ll be able to change it by additional customization. So if you want to remove the price range for the variable products I would recommend you to read this post https://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 10:43

    Hello,

    Problem with checkout is related to plugin The Courier Guy plugin Woocommerce V3. Contact plugin author to solve the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 2, 2018 at 10:40

    Hello,

    Problem with checkout is related to plugin The Courier Guy plugin Woocommerce V3. Contact plugin author to solve the issue.

    Regards

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    Viewing 24,180 results - 24,151 through 24,180 (of 30,391 total)
Viewing 30 posts - 24,151 through 24,180 (of 30,391 total)
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