Like 2 Discount “like box” not showing.

This topic has 10 replies, 4 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

  • Avatar: candy69
    candy69
    Participant
    February 25, 2018 at 00:06

    hello, you offer support for the Like 2 Discount plugin, it happens that you create the application, add the App ID, but the “like” button does not appear.

    https://screenshots.firefox.com/FOJlXocxerYUfcNW/www.candy69.net

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:03

    Hello,

    Check the plugin settings http://documentation.laborator.co/item/like-2-discount/installing-and-configuring-plugin/ And make sure that you use the latest version 1.4 of the plugin https://www.8theme.com/download-plugins/

    Regards

    Avatar: candy69
    candy69
    Participant
    March 2, 2018 at 18:49

    159/5000
    I followed the instructions, I think I have to add the code that says Facebook api in the body? or this step is not necessary because the guide does not indicate it!

    https://screenshots.firefox.com/8WwlExJxXAbVKqW3/candy69.net

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 20:18

    Hello,

    You need to create FB app and use its ID https://documentation.laborator.co/kb/like-2-discount/general-settings/

    Provide me temporary admin panel access to check the plugin settings that you set.

    Regards

    Avatar: candy69
    candy69
    Participant
    March 3, 2018 at 04:52

    Hello Olga Barlow,
    Of course, I appreciate very much the help you can provide.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 5, 2018 at 18:03

    Hello,

    You have added incorrect link http://prntscr.com/in7c2i
    Check now.

    Regards

    Avatar: candy69
    candy69
    Participant
    March 6, 2018 at 01:46

    Hello Olga Barlow, thanks for your patience and response, it turns out that I had the fan page only for a specific country, which made the button not visualize well, the same reason why you can not see the page, but I have removed the restriction by countries now everything looks good …

    Thanks for the support.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2018 at 14:23

    Hello,

    You are welcome!

    Regards

    Avatar: online365
    online365
    Participant
    August 13, 2018 at 15:13

    Hi
    When i enable the plugin. The popup shows but the “like” button does now show – i can send a screenshot if you need it.

    Can you help me solve this so i can make the plugin live again to my customers.
    Thanks

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2018 at 15:33

    Hello,

    Unfortunately, this plugin was removed from Codecanyon and author does not provide support anymore. We are not plugin authors and don’t have the solution for this issue.

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.