Forum Replies Created

Viewing 30 posts - 22,861 through 22,890 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 16:18

    Hello,

    This is a good suggestion. We’ll implement it in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 16:09

    Hello,

    We will display the theme version for the style CSS in the next theme update. If you want to apply it now add the following code in child theme functions.php:

    add_filter( 'style_loader_src', 'etheme_change_style_ver', 10, 2 );
    add_filter( 'script_loader_src', 'etheme_change_style_ver', 10, 2 );
    function etheme_change_style_ver( $src ) {
        if ( is_child_theme() ) {
            $parent = wp_get_theme( 'xstore' );
    
            $parent_ver = $parent->get( 'Version' );
            $theme = wp_get_theme();
            $ver = $theme->get( 'Version' );
    
            if ( etheme_get_option( 'et_optimize_css' ) ) {
                $uri = get_stylesheet_directory_uri() . '/xstore.css';
    
                $uri_parent = get_template_directory_uri() . '/xstore.css';
            } else {
                $uri = get_stylesheet_directory_uri() . '/style.css';
    
                $uri_parent = get_template_directory_uri() . '/style.css';
            }
    
            if ( strpos( $src, $uri ) !== false ) {
                if( strpos( $src, '?ver=' ) ) {
                    $src = remove_query_arg( 'ver', $src );
                    $src = add_query_arg( array( 'ver'=>$ver ), $src );
                }
            } elseif( strpos( $src, $uri_parent ) !== false ){
                if( strpos( $src, '?ver=' ) ) {
                    $src = remove_query_arg( 'ver', $src );
                    $src = add_query_arg( array( 'ver'=>$parent_ver ), $src );
                }
            }
    
            return $src;   
    
        } else {
            $theme = wp_get_theme();
            $ver = $theme->get( 'Version' );
        }
    
        if ( etheme_get_option( 'et_optimize_css' ) ) {
            $uri = get_template_directory_uri() . '/xstore.css';
        } else {
            $uri = get_template_directory_uri() . '/style.css';
        }
    
        if ( strpos( $src, $uri ) !== false ) {
            if( strpos( $src, '?ver=' ) ) {
                $src = remove_query_arg( 'ver', $src );
                $src = add_query_arg( array( 'ver'=>$ver ), $src );
            }
        }
    return $src;   
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 14:39

    Hello,

    1), 2), 3) Fixed, clear the Cloudflare cache, please, to apply changes and check the site after that.
    4) If you want to use XStore 4.28.1 then don’t update WooCommerce plugin to version higher than 3.4.7, this theme version is not compatible with WooCommerce higher than that version. If you want to use WC 3.5 then you will need to update theme and core plugin to latest versions. Update of WP is ok at this moment, I don’t know about next versions, it will depend on changes there will be made.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 12:20

    Hello,

    To enable the cropping of the product images go to Appearance > Customize > WooCommerce > Product images. Choose the proportion or 1:1 crop size and save settings. After that go to Tools > Regenerate thumbnails and regenerate all the thumbnails that you have. If it does not help then provide me temporary Dasj=hboard access to your test site, we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 10:06

    Hello,

    We are able to login to Dashboard but FTP access does not work for us. Could you, please, check and provide me correct one and we’ll update theme for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2018 at 09:48

    Hello,

    Ok, we’ll provide you solution within the next few days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 19:33

    P.S. Provide me FTP access to your staging site. We’ll try to check files that were changed but it will take more time than we expect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 19:21

    Hello,

    Did you move files to child theme by your self or other person did that? At this moment I see that whole headers folder was copied to child theme. Did you change all the files in that folder? Also, you copied the framework folder and theme functions files but you should not do this. If you want to change theme function you should copy the only function into child theme functions.php and don’t copy whole template-elements.php or theme-functions.php files. WooCommerce folder, I see that you copied a lot of files http://prntscr.com/lbx69w Did you make changes in all these files or you just copied folder from our theme and changed only one file of that list?

    We can help you to update files in child theme but we need to know the full list of the files that you really changed in child theme without files that you copied just in case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 19:08

    Hello,

    Thanks, @thisisbolo, this is the correct answer! Thanks.

    @toniup
    check the @thisisbolo answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 19:05

    Hello, @manuelalexcruz

    You can use the solution from @thisisbolo if you don’t use the breadcrumbs on the post. In other cases, you need to change the breadcrumbs title tag to different than <h1>. So, could you explain me in details why do you want to change that tag and provide me the link to post/page where you want to change it to check the structure for the correct answer?


    @thisisbolo
    by default we use <h1> tag for the post/page/product title in the breadcrumbs, we can’t use two <h1> tags on the page that’s why post title in content has <h2> tag.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 15:44

    Hello,

    That js error breaks our theme scripts and it causes problem. Don’t you see js error when the other themes are enabled? Because we saw that error even with the default WP theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 15:41

    Hello,

    Oh, I see. Go to child theme functions.php file of the previous site and copy code related to hatom. Add that code in child theme of the other site or provide me FTP access to that site and we’ll do it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 15:38

    Hello,

    Follow the instructions https://blog.hubspot.com/marketing/google-tag-manager-guide and use Insert footer and headers plugin to add the tab manager code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 15:27

    Hello,

    I don’t think that it will require a lot of customization. Probable you will need to re-create footer but it won’t be difficult with the XStore tools https://youtu.be/hmsxW5KF9dg

    XStore theme design for the products, header etc is different than Blanco https://xstore.8theme.com but I think it is cleaner and userfriendly than Blanco.

    We can help you with XStore theme installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2018 at 10:44

    Hello, @ante

    Fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2018 at 14:57

    Hello,

    Go to WooCommerce > System Status > Tools tab > click Install pages button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2018 at 14:56

    Hello,

    Oh, thank you very much! It’s a very pleasure to read such warm thoughts.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2018 at 14:53

    Hello,

    Do you have these error when the parent or child theme is enabled?
    1) Enable parent theme.
    2) Go to Xstore > Theme Options > Header > Header layout > Choose the header type “Center 3” and save the options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2018 at 14:49

    Hello,

    The link that you provided does not work. Please, provide me correct Dashboard access to your site and link to that product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 17:07

    Hello,

    You can set font-size 0 for the breadcrumbs if you want to hide them http://prntscr.com/latjbi
    Or if you want to remove the breadcrumbs section at all, including page title, then disable it in Header Settings > Breadcrumbs http://prntscr.com/latjzd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 16:58

    Hello,

    Our theme does not have options for this, it’s WooCommerce plugin functionality. Contact WooCommerce plugin support to get instruction how to change this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 16:55

    Hello,

    Go to Theme Options > Shop > Product page layout > Disable scroll for the widgets in the sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 16:52

    Hello,

    We can’t send them all because every PSD archive for the version is over 100Mb. We have 71 version, so I think you understand what size of the full archive is. Let me know what versions you need and we’ll send them to your registration email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 16:32

    Hello, @ante

    Have you used the nulled theme before http://prntscr.com/lat4dq ? Because seems you made some changes in DB and your WP installation does not have the valid token for the autoupdate.

    Provide FTP access to your site. We’ll try to fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 16:07

    Hello,

    1) Great.
    2) Are you talking about the variation label? Do you want to show the term name if you did not add any label http://prntscr.com/last9l ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 15:53

    Hello,

    JS errors in console are not related to our theme because appears even with the default WooCommerce theme Storefront http://prntscr.com/lasjqo
    Please, solve these errors first and then reply back.
    Also, we see that you are using CDN. Don’t forget to clear CDN cache and enable CDN option in WPRoket settings to allow us to flush the CDN cache from admin panel.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 15:35

    Hello,

    1) I think no, changes that were made can’t be done without overwriting that file.
    2) Great
    3) Ok.
    5.1.1 version is for the WooCommerce 3.5 and we just fixed the variation images issue in the file that is not included in your child theme, so you should not face any problems with the update.

    New Royal update that we are planning to release doesn’t have such global changes or fixes as the XStore 5.0 update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 15:30

    Hello,

    Ok, so does it work for you or you need any help from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 15:25

    Hello,

    Provide me Dashboard and FTP access to your site to check the problem. Before this make sure that you have enough space at your server to download and extract theme archive.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 26, 2018 at 15:01

    I checked the backend of your site and see that you are using the child theme and made a lot of changes there. Keep in mind that after update to 5.x version you may need to update some code in child theme files to be up to date.

    Regards

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Viewing 30 posts - 22,861 through 22,890 (of 30,337 total)
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