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Topic: Update Royal

ycs7a

Participant

October 28, 2018 3:27 pm

Hi,

I want to update Royal to the latest version. I am wondering whether I can follow your instruction on https://www.youtube.com/watch?time_continue=96&v=KdWESIIPU1k.

Or do I need to do something specifically different because I have named the royal theme differently?

If you can help me update the theme, that would be great!

P.S. Please see Private Content.

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ycs7a

Participant

October 28, 2018 3:31 pm

Please see the link in Private Content. Thank you!

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Olga Barlow

Support staff

October 30, 2018 10:06 am

Hello,

We are able to login to Dashboard but FTP access does not work for us. Could you, please, check and provide me correct one and we’ll update theme for you.

Regards

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ycs7a

Participant

October 30, 2018 8:48 pm

Please see Private Content

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Olga Barlow

Support staff

November 1, 2018 9:56 am

Hello,

We found that you are using CDN for your site. How could we clean the CDN? Can you, please, install the CloudFlare plugin to allow us to purge the cache when we need it https://support.cloudflare.com/hc/en-us/articles/227634427-Using-Cloudflare-with-WordPress

Regards

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Olga Barlow

Support staff

November 1, 2018 10:27 am

P.S. Update Advanced Custom Fields PRO plugin because it causes notices http://prntscr.com/ld0ut4
And fix the code in your child theme because you get the fatal error once disable this plugin http://prntscr.com/ld0vhr

Regards

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ycs7a

Participant

November 5, 2018 10:57 pm

Thank you for the update! I have included login codes for CDN.

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Olga Barlow

Support staff

November 8, 2018 10:13 am

Hello,

Check the site, please.

Regards

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