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Why images which are uploaded on media library are deleted

This topic has 2 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

  • Avatar: Junedkhan
    Junedkhan
    Participant
    May 20, 2019 at 10:21

    Hi Team,

    Why my post images are getting deleted frequently, kindly fix it

    #214038 Copied Theme version: version 5.2 WooCommerce version: WooCommerce 3.6.x
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2019 at 15:15

    Hello,

    1) Our theme could not remove images from your Media library. We could provide you support for issues related strictly to our theme.

    2) We don’t have access to your Dashboard to even check the problem. Credentials you provided in the first topic do not work.

    3) Are the images missing on the frontend only or you also don’t see them in the Media?

    Regards

    #214053 Copied
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