Forum Replies Created

Viewing 30 posts - 21,661 through 21,690 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 13:00

    Hello,

    Yes, sure

    .page-heading h1 {
        margin-bottom: 10px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 11:51

    Hello,

    FTP is ok. Dashboard access is incorrect http://prntscr.com/nxf372
    Check the password and provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 11:30

    Hello,

    Replace the previous code the following one

    .single .cart .quantity-box {
        display: flex;
        justify-content: center;
        margin: 10px 10px 20px 0;
    }
    
    @media (max-width: 768px){
        .single-product-page .quantity-box label {
            width: auto;
        }
        .single-product-page .product-info .quantity {
            margin: 0;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 11:23

    Hello,

    1) You can use 1 license for the 1 project. If every new WP installation will be the separate project you will need an individual theme license for every project.

    2) Because the custom logo was uploaded for the home page http://prntscr.com/nxeba8 Page options have more priority than global options.

    3) AcyMailing plugin generates the js error http://prntscr.com/nxekag
    If the plugin is disabled then Customizer works fine http://prntscr.com/nxelrq

    4) Revolution slider does not allow the gradient for the button border that’s why we used the custom class http://prntscr.com/nxemss and custom CSS http://prntscr.com/nxenlt
    If you want to remove the gradient effect then either remove the class or custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 10:54

    Hello,

    1) Add the following code to child theme style.css

    .single .cart .quantity-box {
        display: flex;
        justify-content: center;
    }
    
    @media (max-width: 480px){
        .single-product-page .quantity-box label {
            width: auto;
        }
        .single-product-page .product-info .quantity {
            margin: 0;
        }
    }

    2) Because q-ty box is not necessary if you have only one product. This is the default WooCommerce option. Our theme does not manage this thing, you can enable Storefront theme(default WC theme) and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 10:47

    Hello,

    Provide us with Dashboard and FTP access to your site. We’ll check the problem in more details.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 09:31

    Hello,

    Yes, thumbnails regeneration helps as a rule. So, is the problem solved?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 09:30

    Hello,

    Yes, Snazzy Maps offers a lot of interesting designs. It looks much better than the default one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 09:26

    Hello,

    Are you talking about container color? http://prntscr.com/nxcypa http://prntscr.com/nxczgr

    Add the following code to child theme style.css

    .content-page, .page-content {
        background: #fff;
        padding: 35px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 09:15

    Hello, @therocks36

    Edit woopress/woocommerce/content-single-product.php file and add the following code to line 13 http://prntscr.com/nxctxn
    global $product;

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:51

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:50

    Hello,

    Dashboard access that you provided is incorrect http://prntscr.com/nxcahc

    1) Categories list is the demo content. Once you add any other widget to Shop sidebar it overwrites the categories demo content. So, if you want to show another content there just add widget to Shop page sidebar, if you want just to clear that area then add the empty text widget. But why do you need empty space there? Maybe it would be better to disable sidebar via Theme Options > Shop if you don’t want to have it there.

    2) Can’t check the site and problem because the maintenance mode is enabled. Check the header color scheme in Theme Options > Header > Header styles, if you use white header then choose Dark color scheme for the header text.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:34

    Hello,

    Theme comes bundled with Subscriptio plugin https://codecanyon.net/item/subscriptio-woocommerce-subscriptions/8754068
    Go to Appearance > Install plugins > install and activate this plugin and check if it suits your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:28

    Hello,

    It requires a lot of CSS customization. It would be better for you to change the size of the menu items for screens smaller than 1100px
    Add the following code to Theme Options > Custom CSS

    @media only screen and (max-width:1100px){ 
        .menu-wrapper > .menu-main-container .menu > li > a {
            font-size: 14px;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:20

    Hello,

    Problem was caused by the code that Massive Addons plugin added to .htaccess file. We removed that code and it works fine.

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:11

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:10

    Hello,

    What version of parent theme do you use? The latest version of Royal theme includes reCaptcha for the user registration. If you use the previous version we would recommend you to update theme and check if it helps. Of course, update the staging site first and only if everything is ok then update the production site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 08:03

    Hello,

    No, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 4, 2019 at 07:58

    Hello,

    Disable WooCommerce WPML plugin (Plugins > all plugins > find WooCommerce WPML and disable it).
    Questions related to third-party plugins are outside the scope of our support. Sorry, we are not WPML plugin developers and did not study plugin’s code in details to know all the particular qualities of that plugin. So, contact plugin developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 20:01

    Hello,

    Add the following code to child theme style.css

    .archive .mask-container .block-mask a {
        display: block;
        height: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 20:01

    Hello,

    We have updated WPBakery plugin to fix that js error and you can edit the element http://prntscr.com/nx5dcb but we found that there is no option to disable that switcher and plugin author confirmed that https://codecanyon.net/item/gmaps-for-visual-composer/16393566/comments?page=2&filter=all#comment_22211582

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:49

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:48

    Hello,

    Dashboard access is missing. Provide also Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:44

    Hello,

    Every single demo that you see is the XStore theme with a different combination of the main options. So, there is no option to install the different version for the simple page only. You can change some options for the imported home pages (like header type, header color scheme etc http://prntscr.com/nx55dg ) but not all of them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:31

    Hello,

    Sorry, but I did not tell you that we plan to release the new theme soon http://prntscr.com/nx4yit
    Actually, we don’t plan new themes in the nearest future. Probably you did not read my message attentively.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:25

    Hello,

    Try this one

    .single-product-page .span6 .price, .single-product-page .product-info .button {
        float: none;
    }
    .single-product-page .product-info .product_meta {
        text-align: center;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 19:15

    Hello,

    We can see the js error in the console and can’t check the map settings http://prntscr.com/nx4qlk
    Please, admin permissions for our user to allow us to check plugins that you use and other options that may cause that js error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 18:30

    Hello,

    Go to Static Block > edit footer burger block and choose the menus what you want to show http://prntscr.com/nx45nj
    At this moment the same menu is chosen in settings of both elements just like an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 18:27

    Hello,

    We can’t check your site because of the maintenance mode. The second link does not work. Anyway, try the following code (Theme Options > Custom CSS)

    .wp-picture .post-categories {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 3, 2019 at 18:24

    You are welcome!

    Regards

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    Viewing 21,690 results - 21,661 through 21,690 (of 30,391 total)
Viewing 30 posts - 21,661 through 21,690 (of 30,391 total)
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