Looks that your server has some limits and plugin archives can’t be installed in auto mode. Use manual installation and update in the future. You can always find the latest versions of all the included plugins here https://www.8theme.com/downloads
Version installed. Check please if you need anything else.
Regards
Olga Barlow
Participant
June 6, 2019 at 10:41
Hello,
1) We removed the zoom blog and added link for the image in woopress-child/content-grid.php. Check if this is what you need.
2) By customization of classes in woopress-child/content-grid.php and woopress-child/content-portfolio.php Check the changes we made.
3) Register the necessary size in child theme functions.php http://prntscr.com/nyb8d5 and use it for the blog grid http://prntscr.com/nyb8sb
Portfolio image size you can set in Theme Options > Portfolio > Project Images Width & Project Images Height & Image Cropping
Regards
Olga Barlow
Participant
June 5, 2019 at 17:43
Hello,
Provide temporary Dashboard and FTP access to your site to check why plugin installation fails.
There is no such option in our theme. You may try to look for the additional plugin that will allow you to implement this.
Regards
Olga Barlow
Participant
June 5, 2019 at 16:55
Hello,
Check now.
Regards
Olga Barlow
Participant
June 5, 2019 at 15:21
Hello,
We plan to release the new update within 1-2 weeks. What demos are missing? Could you explain in more details, please? Maybe provide links or screenshots.
If you tell me what version you want to install and provide temporary Dashboard access we’ll help you with the installation.
Regards
Olga Barlow
Participant
June 5, 2019 at 15:13
Hello,
Sorry, seems we fixed the first part of the code with array and missed the second one. Your version is correct!
Regards
Olga Barlow
Participant
June 5, 2019 at 15:08
Hello,
Do you use cache plugin or server cache or CDN? It could be the reason of your problem. And you just need to clear plugin, server or CDN cache.
Looks like /wp-content/plugins/js_composer/config/content/vc-custom-heading-element.php file is missing. Please, try to disable and remove WPBakery plugin and install it again (Appearance > Install plugin). If you still have this error after that provide us with Dashboard and FTP access to your site and describe your actions before you get the error.
Regards
Olga Barlow
Participant
June 5, 2019 at 14:02
Hello,
1) Default theme can’t be activated in auto mode without human assistance. You or somebody else who has access to your Dashboard either activated the default version from XStore > Demo Import or pressed reset options button from XStore > Theme Options.
2) What is your question? How to limit other users from access to Theme Options? Or what?
3) Don’t make any changes in main theme files! You will lose them after theme update. If you want to make any changes or improvements use child theme https://www.8theme.com/documentation/docs/child-theme/
If you want to make only CSS changes use Custom CSS fields (Theme Options > Custom CSS).
Also, why do you need to change the styles via custom CSS if our theme has the option to change the menu link color (default and hover) http://prntscr.com/nxxcty
4) Different version means just a different combination of Theme Options. Options are saved to wp_options>et_options
5) Because you disabled it for the all devices except mobile http://prntscr.com/nxxihx
6) According to ThemeForest license policy, you can use 1 license for the 1 project https://themeforest.net/licenses/standard If you plan the different project at every new subdomain you need to but the individual license for every new project.
What do you mean by “return the money”? Are you talking about theme purchase? According to ThemeForest refund policy https://themeforest.net/page/customer_refund_policy , we can give refund if:
Item is “not as described” or the item doesn’t work the way it should.
Item has a security vulnerability
Item support is promised but not provided
Items that have not been downloaded
What is your reason?
Regards
Olga Barlow
Participant
June 5, 2019 at 13:35
Hello,
These warnings come from plugin files but we are not able to fix it because we are not plugin developers. We reported about these to plugin author warnings and waiting for plugin update but we don’t have an estimated time when they plan to release it.
Try to disable WP debug and check if you still have the warnings instead of the thank you page.
Regards
Olga Barlow
Participant
June 4, 2019 at 16:49
Hello,
1) What error do you get? We need to know the error text. But best of all it’s have access to site and check.
2) I don’t see any error while saving options http://prntscr.com/nxj6c2
But you are using the Cloudflare and it caches the file with all the options /wp-content/uploads/xstore/options-style.min.css So, either prevent it from caching or enable Dev Mode in CloudFlare options to disable caching while you develop the site. Or clear CDN cache every time you make style changes in Theme Options.
Regards
Olga Barlow
Participant
June 4, 2019 at 16:01
Hello,
Check now.
Regards
Olga Barlow
Participant
June 4, 2019 at 15:57
Hello,
Do you want to disable sidebar at all or just hide it for the mobile devices?
Regards
Olga Barlow
Participant
June 4, 2019 at 15:56
Hello,
There is no way to limit word by N characters using CSS.
Regards
Olga Barlow
Participant
June 4, 2019 at 15:55
Hello,
1) There is not any country-portfolio custom field in our theme by default. We did not find that field in your Dashboard. We can’t tell you why it does not appear because we don’t know where it was added. It would be better if you contact the developer who made customization for you to clarify this moment.
2) We have added animation to child theme style.css
.portfolio-item {
animation: fadeIn .3s linear;
}
Check if this is ok for you. Or you can play with other effects that will suit your needs if you have CSS skils.
Regards
Olga Barlow
Participant
June 4, 2019 at 15:33
Hello,
Sorry but don’t see the file manager in your cPanel. Could you, please, provide FTP access, not cPanel?
Regards
Olga Barlow
Participant
June 4, 2019 at 15:12
Hello,
1) That code is not the script, it’s PHP code.
2) You can’t use PHP code in the CSS file. CSS file accepts only CSS code.
Regards
Olga Barlow
Participant
June 4, 2019 at 15:10
Hello,
Then use the following code instead of the previous one
