Mega Menu Collapsing before user can reach it

• 

  seanseansean

  |

  Participant

  | June 3, 2019 at 10:41 pm

  I have the mega menu currently setup with demo content, but when testing I found that on hover the menu appears but when the user tries to move the mouse down to select an item as soon as the mouse is no longer hovering over the main menu item the mega menu collapses making it impossible to access any of the mega menu secondary items.

  Theme version: Latest Version

  WooCommerce version: Latest Version

  

  Content is visible for topic creator and
  support staff only.

  #214907 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 4, 2019 at 8:51 am

  Hello,

  Check now, please.

  Regards

  #214927 copied to clipboard
  

  seanseansean

  |

  Participant

  | June 4, 2019 at 10:06 pm

  Thank you for adjusting that, although now there is an issue with the columns inside the menu not being visible. There are 4 columns in the staticblock and only 3 show.

  #214984 copied to clipboard
  

  msmetics1

  |

  Participant

  | June 5, 2019 at 4:52 am

  hello, I have been trying to create a new topic with no luck
  If my go through my account page, it just reloads the page after i enter the purchase code

  If i go through the forum page, it just keeps loading after i input my login details

  please check

  #214988 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 5, 2019 at 12:07 pm

  Hello, @seanseansean

  Please add this code in Theme Options > Custom CSS:

  .menu-static-block.nav-sublist-dropdown {
      display: block;
  }

  Do not forget to clear cache before checking the result.

  Regards

  #215024 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 5, 2019 at 12:08 pm

  Hello, @msmetics1

  As I can see, you have created a new topic successfully.
  Feel free to ask if you have any other questions.

  Regards

  #215025 copied to clipboard
  

  seanseansean

  |

  Participant

  | June 5, 2019 at 5:31 pm

  Hey Rose, that corrected the display of the mega menu but now the mega menu displays when the fixed smart menu is enabled on scroll back up the page.

  #215070 copied to clipboard
  

  seanseansean

  |

  Participant

  | June 5, 2019 at 9:42 pm

  Upon further inspection it appears that the mega menu is displaying continuously on certain pages in addition to the issue with the fixed smart menu.

  

  Content is visible for topic creator and
  support staff only.

  #215084 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 6, 2019 at 2:55 pm

  Hello,

  Check now, please.

  Regards

  #215142 copied to clipboard
  

  seanseansean

  |

  Participant

  | June 6, 2019 at 3:16 pm

  Now the initial problem that started this thread is back. The menu collapses before the user can reach the secondary items. I prefer the way this menu looks as before the solution provided was to just shift the padding but the functionality is unusable as it is currently.

  #215144 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 6, 2019 at 3:29 pm

  Hello,

  Clear the browser cache.

  Regards

  #215146 copied to clipboard
  

  seanseansean

  |

  Participant

  | June 6, 2019 at 5:35 pm

  Thank you Olga and Rose I appreciate all your help and time on this subject everything is working correctly.

  #215157 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 6, 2019 at 7:07 pm

  You are welcome!

  Regards

  #215162 copied to clipboard
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