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Top bar - by ejder077 - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

ejder077

Participant

June 5, 2019 at 12:59

Hi,

There was a “facebook like box” at the top bar section before (https://prntscr.com/nxwljs)

But it is gone now (https://prntscr.com/nxwlc5). May I ask why? Is it because of the update? May I ask how can I recreate it?

#215036 Copied Theme version: Child 5.2

11 Answers

Olga Barlow

Support staff

June 5, 2019 at 14:45

Hello,

Go to Appearance > Widgets > make sure that all the widgets in Left top bar widget area are at place. Looks that widgets just were moved out.

Regards

#215050 Copied

ejder077

Participant

June 6, 2019 at 03:54

But the code is here (https://ibb.co/n6qHt9g), it just does not show on the top bar

#215086 Copied

Rose Tyler

Support staff

June 6, 2019 at 10:17

Hello,

Have you installed an additional plugin that can conflict with this element?
From which plugin this content comes? Contact support of that plugin.

Regards

#215106 Copied

ejder077

Participant

June 6, 2019 at 12:02

I did not install any other new plugin

The code came from facebook

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Rose Tyler

Support staff

June 6, 2019 at 12:15

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.
Important: Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv

Regards

#215123 Copied

ejder077

Participant

June 6, 2019 at 12:51

Private content area

Thank you

Please contact administrator
for this information.

#215127 Copied

ejder077

Participant

June 6, 2019 at 13:30

Sorry I just forgot

I will immediately change the passwords when you are done

#215132 Copied

ejder077

Participant

June 6, 2019 at 14:03

I changed my password

Please contact administrator
for this information.

#215140 Copied

Olga Barlow

Support staff

June 6, 2019 at 15:24

Hello,

What page do you want to like? Link that you have is not available http://prntscr.com/nyfokw
That’s why you don’t have any button in the top bar. Solve the problem with your FB page to get the button back.

Regards

#215145 Copied

ejder077

Participant

June 6, 2019 at 16:11

Ok

I will get it done as soon as possible.

Please contact administrator
for this information.

#215151 Copied

Olga Barlow

Support staff

June 6, 2019 at 16:35

Hello,

You are welcome.

Regards

#215156 Copied
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