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UAE Postcode Issue - by adamrhodes - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: adamrhodes
    adamrhodes
    Participant
    June 4, 2019 at 13:12

    Hello, I’m having difficult with checkout on the theme for UAE customers. UAE doesn’t have any postcodes or zip codes, yet your theme is requiring a zip/post code to be entered. How do I get around this?

    Fill in the form on aminatafashion.com, select UAE and try to go to the next page. It doesn’t allow you to.

    See here: https://imgur.com/EsiEO1J

    Please, contact administrator
    for this information.
    #214949 Copied Theme version: NA WooCommerce version: NA
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2019 at 15:33

    Hello,

    Sorry but don’t see the file manager in your cPanel. Could you, please, provide FTP access, not cPanel?

    Regards

    #214959 Copied
    Avatar: adamrhodes
    adamrhodes
    Participant
    June 4, 2019 at 15:34

    List Accounts > Aminata Fashion cPanel (logo) > File Manager

    Please contact administrator
    for this information.
    #214960 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 4, 2019 at 16:01

    Hello,

    Check now.

    Regards

    #214967 Copied
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